Why a service booking platform makes sense for Tezu
Tezu is a commercial centre in Arunachal Pradesh, India home to about 14,000 people, and one of the places where we build service booking platforms for local businesses.
Lohit district trade town — a business base that increasingly wants to sell online rather than through calls, messages and spreadsheets.
Across Arunachal Pradesh, the economy is shaped by hydropower, horticulture (kiwi, oranges), tourism and handloom, with Itanagar as the state capital.
India has more than 6 crore (60 million) MSMEs registered on the Udyam portal (Ministry of MSME). India has the world's largest real-time payments system in UPI and one of the fastest-growing online shopper bases, increasingly from tier-2 and tier-3 cities. Businesses that own their store — with UPI, COD, regional languages and WhatsApp updates — build loyal customers instead of renting them from marketplaces.
That is why more companies in Tezu are moving from phone, WhatsApp and spreadsheet orders to a proper service booking platform — one place where products, prices, payments, orders and customers are managed together.
Local details we build into every Tezu project
A store that works in Tezu respects local habits as well as local law. These are the details we configure first.
Currency and pricing
The store speaks Indian rupee: INR amounts from product page to invoice, so Tezu buyers never convert in their heads.
Language and content
Content can be produced in English, Hindi and Nyishi, so a Tezu customer reads the store in the language they use at home.
Local trust signals
Badges for UPI (Google Pay, PhonePe, Paytm) and RuPay, Visa and Mastercard cards, Delhivery delivery and clear return terms reassure first-time buyers in Tezu.
Domain, phone and contact
A .in domain (or your own) builds local trust and search relevance. Click-to-call and WhatsApp buttons use the +91 calling code so customers reach you without dialling errors.
A service booking platform built around your Tezu business
Your service booking platform is planned, designed and coded for your business model — not adapted from someone else's — and it can ship with a customer or staff mobile app on day one.
Typical clients include salons and spas, gyms and studios, home-service providers and training institutes. Categories that sell especially well online in India — mobiles and electronics, fashion and ethnic wear, beauty and personal care and groceries and FMCG — get catalogue structures and filters designed for them.
Before any commitment you get a free requirements meeting, a demo built on your use case and a proposal priced to your budget.
Features of your service booking platform in Tezu
These are the building blocks of a service booking platform. We scope them with you, so you pay for what your Tezu operation needs.
Service catalogue
Services, durations, add-ons, packages, memberships and location- or staff-specific pricing. Stock can be held in Tezu or anywhere in Arunachal Pradesh, with pickup and local-delivery options where they make sense.
Smart scheduling
Real-time availability, buffers, capacity, resources and rooms, time zones and holiday calendars. Revenue reports by product, repeat buyer and delivery area of Tezu guide stock and marketing decisions.
Staff and resources
Staff rosters, skills, commissions, vehicles, equipment and venue allocation. Pages, search filters and wording are tuned to how people in Tezu look for products, in English and Hindi if your audience needs it.
Deposits and payments
Full payment, deposits, pay-at-venue, cancellation fees, refunds and gift vouchers. Bulk import and sync tools mean the Tezu team never re-keys stock, prices or descriptions by hand.
Reminders
Email, SMS and WhatsApp confirmations, reminders and rescheduling links that reduce no-shows. Payment steps are built around UPI (Google Pay, PhonePe, Paytm), RuPay, Visa and Mastercard cards and net banking, the options shoppers here already trust.
Field and venue operations
Job sheets, check-in, attendance, digital forms, photos and customer signatures. Shipping rules can use Delhivery, Blue Dart and Shiprocket as well as your own delivery staff in Tezu.
Getting paid online in Tezu
A store that serves Tezu should let customers pay the way they do offline: UPI (Google Pay, PhonePe, Paytm), RuPay, Visa and Mastercard cards, net banking and cash on delivery.
Provider approval, settlement time and fees differ by business type, so we shortlist gateways with you, then wire up status updates, refunds and reconciliation in INR with GST invoices — card details stay with the provider.
- RuPay, Visa and Mastercard cards
- Cash on delivery
- EMI and cardless EMI
- UPI (Google Pay, PhonePe, Paytm)
- Net banking
- Wallets and UPI AutoPay for subscriptions
Fulfilment options for Tezu orders
Your service booking platform can book shipments and share tracking with Delhivery, Blue Dart, Shiprocket, DTDC, Xpressbees, Ecom Express and India Post, or route orders to your own riders and stores across Tezu.
We set up shipping zones, cut-off times, free-shipping thresholds, cash-collection rules and returns so the promise on the product page matches what your team can deliver.
Compliance built into your service booking platform
On tax: India levies GST, rationalised in September 2025 into main slabs of 5% and 18% with a 40% rate for select goods; e-commerce operators collect TCS, and e-invoicing and e-way bills apply above set thresholds.
Businesses registered in Arunachal Pradesh carry GST state code 12 in their GSTIN, and intra-state sales are billed as CGST + SGST while sales to other states are billed as IGST.
Customer data is handled with the Digital Personal Data Protection Act 2023 and the DPDP Rules 2025, alongside the IT Act 2000 in mind, and the storefront follows the Consumer Protection (E-Commerce) Rules 2020, which require seller details, country of origin, grievance officers and clear return and refund policies, plus the Legal Metrology rules on product labelling.
Our job is the engineering: price display with tax, invoice numbering, cookie and marketing consent, return and terms pages, role-based access and logs. Legal and tax conclusions stay with your own adviser in Arunachal Pradesh.
Marketplaces vs. your own service booking platform in Tezu
Selling in Tezu through Amazon.in, Flipkart and Meesho gets you reach quickly, yet the buyer belongs to the platform, not to you.
Your service booking platform becomes the hub: marketplaces and social shops become extra outlets fed from one catalogue, while repeat customers buy directly from you at better margins.
Industries in Tezu we work with
Popular online categories in India include mobiles and electronics, fashion and ethnic wear, beauty and personal care, groceries and FMCG, home and kitchen and B2B industrial supplies. Lohit district trade town — which shapes what local businesses need online. In Tezu, we most often build service booking platforms for:
Clinics and wellness centres
Clinics and wellness centres get service catalogue plus staff and resources workflows tailored to their operations.
Salons and spas
We map how salons and spas sell today and digitise it end to end — from enquiry and order to payment, dispatch and repeat purchase.
Gyms and studios
For gyms and studios, we usually start with deposits and payments, then add WhatsApp Business API and SMS once orders are flowing.
Home-service providers
Catalogue, pricing and fulfilment rules designed for home-service providers in Tezu, connected to the systems you already use.
Training institutes
Training institutes get reminders plus service catalogue workflows tailored to their operations.
Rental and venue businesses
We map how rental and venue businesses sell today and digitise it end to end — from enquiry and order to payment, dispatch and repeat purchase.
Take your Tezu store onto customers' phones
In Tezu, shoppers browse on phones first. A customer app makes rebooking one tap, while a staff app shows the day's schedule, routes for field visits, job checklists and payment collection.
One backend serves the website and the apps, and the apps ship under your own Google Play and App Store accounts — so what you change once appears everywhere.
Push notifications can be timed to UTC+5:30 so offers reach Tezu customers when they are awake, and the interface can run in English and Hindi.
- WhatsApp Business API and SMS
- Maps and route planning
- Google and Outlook calendars
- Accounting
- Video-call tools
- POS systems
- Payment gateways
- CRM and marketing
Integrations above are examples; we connect any system that offers a suitable API, database access or approved import and export process.
From first demo to growth in Tezu
We launch the journeys that create value first, then add depth. A typical roadmap for a service booking platform in Tezu:
| Phase | What goes live |
|---|---|
| Launch booking | Services, schedules, staff, payments and reminders. Configured for INR, UPI (Google Pay, PhonePe, Paytm) and Delhivery from the start. |
| Operate | Packages, memberships, field jobs, forms and reports. |
| Expand | Customer and staff apps, more locations and marketing automation. Reviewed against how Tezu customers actually buy. |
We track booking conversion, no-show rate, capacity utilisation, average booking value, rebooking rate and staff productivity on a live dashboard from day one, so Tezu results are visible, not promised.
Working with our team from Tezu
Our team covers UTC+5:30 — the same clock as our engineers in India — through three 8-hour shifts, so a Tezu client always reaches someone during the local working day.
We work in English and can deliver storefront content in English, Hindi and Nyishi. NDAs are signed on request, and you get a named project lead plus direct access to the engineers building your service booking platform.
Our head office is in Chhapi, Gujarat, with an office in Hyderabad and representation in Nigeria, South Africa, Ethiopia and Zambia; Tezu clients are served remotely with on-site workshops when the project needs them.
