Why a manufacturer and dealer portal makes sense for Novi Sad
Novi Sad is a commercial centre in Serbia home to about 260,000 people, and one of the places where we build manufacturer and distributor portals for local businesses.
The local economy is driven by IT, outsourcing, agri-food, trade and manufacturing, and commercial activity concentrates around the Liman district, Novi Sad Fair and the Spens area.
Logistics are supported by The Belgrade–Novi Sad high-speed railway and Danube port, which matters when you promise customers fast delivery.
Serbia has a thriving IT sector, widespread cash-on-delivery habits and rising card and QR payments. Strong courier competition keeps delivery cheap and fast.
That is why more companies in Novi Sad are moving from phone, WhatsApp and spreadsheet orders to a proper manufacturer and dealer portal — one place where products, prices, payments, orders and customers are managed together.
What makes a Novi Sad store feel local
Conversion in Novi Sad depends on small local signals — the right currency, the right words and the right payment and courier names.
Currency and pricing
Everything a Novi Sad shopper sees — price, tax, delivery fee, refund — is in RSD, written the local way.
Language and content
Content can be produced in Serbian, English and Hungarian, so a Novi Sad customer reads the store in the language they use at home.
Local trust signals
Badges for Visa, Mastercard and DinaCard and IPS NBS instant QR payments, Pošta Srbije delivery and clear return terms reassure first-time buyers in Novi Sad.
Domain, phone and contact
Using .срб where it suits you signals a local business to shoppers and search engines. Contact buttons are pre-set with +381, so a customer in Novi Sad taps once to call or message.
Talent and partners nearby
With University of Novi Sad and the Faculty of Technical Sciences close by, finding people to manage catalogues, content and support after launch is realistic in Novi Sad.
Custom-built for how you sell in Novi Sad
We do not hand Novi Sad businesses a ready-made theme: we study how you sell, then build the online platform and Android/iOS app your customers and staff actually need.
Typical clients include engineering component makers, electrical and automation brands, building-material manufacturers and auto-parts companies. Categories that sell especially well online in Serbia — electronics, fashion, home and furniture and auto parts — get catalogue structures and filters designed for them.
Before any commitment you get a free requirements meeting, a demo built on your use case and a proposal priced to your budget.
Features of your manufacturer and dealer portal in Novi Sad
Each module below is configured — or custom-developed — to your requirements. You choose what launches first and what follows in later phases.
Technical catalogue
Product families, models, variants, specification tables, comparison and application or industry filters. Couriers such as Pošta Srbije, D Express and AKS Express plug in alongside your own fleet for Novi Sad orders.
Document library
Datasheets, manuals, CAD drawings, certificates and price lists with public, registered or partner-only access. Stock can be held in Novi Sad or anywhere in Serbia, with pickup and local-delivery options where they make sense.
Enquiries and RFQs
Project enquiries, quotation requests, lead routing to the right region and status tracking. Dashboards break sales down by product, customer and neighbourhood of Novi Sad, so you see what to promote.
Partner portal
Dealer and distributor sign-in, territory-based catalogues, protected pricing, schemes and targets. Pages, search filters and wording are tuned to how people in Novi Sad look for products, in Serbian and English if your audience needs it.
Spares and service
Spare-part lookup by model or serial number, accessories, warranty registration and service requests. Product data imports from your existing sheets or ERP, so Novi Sad teams do not re-type thousands of items.
Channel insight
Dashboards for partner orders, secondary sales, product interest and regional demand. Checkout is configured for Visa, Mastercard and DinaCard, IPS NBS instant QR payments and cash on delivery.
Getting paid online in Novi Sad
A store that serves Novi Sad should let customers pay the way they do offline: Visa, Mastercard and DinaCard, IPS NBS instant QR payments, cash on delivery and bank transfer.
Provider approval, settlement time and fees differ by business type, so we shortlist gateways with you, then wire up status updates, refunds and reconciliation in RSD — card details stay with the provider.
Business buyers around the Liman district often want invoices or bank transfer, while consumers lean on Visa, Mastercard and DinaCard. We support both flows.
- Apple Pay and Google Pay
- Cash on delivery
- Bank transfer
- Visa, Mastercard and DinaCard
- IPS NBS instant QR payments
Shipping, couriers and local delivery in Novi Sad
Your manufacturer and dealer portal can book shipments and share tracking with Pošta Srbije, D Express, AKS Express, City Express, DHL, BEX Express and Box Now lockers, or route orders to your own riders and stores across Novi Sad.
We set up shipping zones, cut-off times, free-shipping thresholds, cash-collection rules and returns so the promise on the product page matches what your team can deliver.
Connectivity in the area — The Belgrade–Novi Sad high-speed railway and Danube port — makes regional and national dispatch from Novi Sad practical.
Rules Novi Sad sellers must respect online
For Novi Sad sellers, tax first: Serbia charges 20% VAT with a 10% reduced rate; businesses must issue e-invoices through the SEF (Sistem e-Faktura) platform and fiscalise retail sales.
On privacy we design around the Law on Personal Data Protection (2018), modelled on the GDPR and overseen by the Commissioner for Information of Public Importance; on consumer rights the store reflects the Consumer Protection Law and the Law on Electronic Commerce, with a 14-day withdrawal right.
Our job is the engineering: price display with tax, invoice numbering, cookie and marketing consent, return and terms pages, role-based access and logs. Legal and tax conclusions stay with your own adviser in Serbia.
Your own store alongside KupujemProdajem and Gigatron
Many Novi Sad sellers already list on KupujemProdajem, Gigatron, Tehnomanija, Limundo, Temu and Idea Shop. Those channels bring traffic, but they also take commission, control the customer relationship and change rules without notice.
NNT Mart gives you a channel you own: your domain, your customer list, your pricing and your brand. Where it helps, we connect product feeds and orders from marketplaces so stock stays in sync and your team works from one dashboard.
Businesses that use NNT Mart in Novi Sad
Popular online categories in Serbia include electronics, fashion, home and furniture, auto parts, food and IT products. Local demand in Novi Sad is shaped by IT, outsourcing, agri-food, trade and manufacturing, so we often design catalogues and B2B ordering around those sectors. In Novi Sad, we most often build manufacturer and distributor portals for:
Machinery and equipment manufacturers
Catalogue, pricing and fulfilment rules designed for machinery and equipment manufacturers in Novi Sad, connected to the systems you already use.
Engineering component makers
Engineering component makers get document library plus partner portal workflows tailored to their operations.
Electrical and automation brands
We map how electrical and automation brands sell today and digitise it end to end — from enquiry and order to payment, dispatch and repeat purchase.
Building-material manufacturers
For building-material manufacturers, we usually start with spares and service, then add dealer management systems once orders are flowing.
Auto-parts companies
Catalogue, pricing and fulfilment rules designed for auto-parts companies in Novi Sad, connected to the systems you already use.
Importers and master distributors
Importers and master distributors get channel insight plus document library workflows tailored to their operations.
Take your Novi Sad store onto customers' phones
Phones carry most traffic in Serbia. Dealer, field-sales and service-technician apps can scan QR codes on products, look up spares, register warranties and place orders from the shop floor or the customer site.
One backend serves the website and the apps, and the apps ship under your own Google Play and App Store accounts — so what you change once appears everywhere.
Order alerts, offers and abandoned-cart reminders go out on Novi Sad time (UTC+2), in Serbian and English if you want.
- E-invoicing and tax systems
- WhatsApp Business API
- PIM and DAM for product data
- ERP and production planning
- CRM and lead routing
- Logistics partners
- Warranty and service software
- Dealer management systems
Integrations above are examples; we connect any system that offers a suitable API, database access or approved import and export process.
From first demo to growth in Novi Sad
Value first, depth later. For a manufacturer and dealer portal serving Novi Sad, the usual sequence looks like this:
| Phase | What goes live |
|---|---|
| Catalogue and enquiries | Technical catalogue, documents and RFQ capture with CRM routing. Configured for RSD, Visa, Mastercard and DinaCard and Pošta Srbije from the start. |
| Partner portal | Dealer sign-in, protected pricing, ordering and ERP sync. |
| Service and apps | Spares, warranty, service requests and field apps. Reviewed against how Novi Sad customers actually buy. |
We track qualified enquiries per month, quote-to-order conversion, dealer portal adoption, secondary-sales visibility, spare-part order accuracy and time to answer technical queries on a live dashboard from day one, so Novi Sad results are visible, not promised.
Support hours and communication for Novi Sad
Our team covers UTC+2 — 3h 30m behind India (IST) — through three 8-hour shifts, so a Novi Sad client always reaches someone during the local working day.
Project communication is in English; storefront content can be produced in Serbian. You get a named lead, direct engineer access and an NDA if you ask.
Our head office is in Chhapi, Gujarat, with an office in Hyderabad and representation in Nigeria, South Africa, Ethiopia and Zambia; Novi Sad clients are served remotely with on-site workshops when the project needs them.
