The case for a manufacturer and dealer portal in Zurich
Zurich is a largest city in switzerland, where around 452,000 people live and shop, and one of the markets in Switzerland where we build manufacturer and distributor portals.
Key sectors include banking, insurance, fintech and big-tech engineering centres, with business districts such as Paradeplatz, Zurich West and the Oerlikon area.
Logistics are supported by Zurich Airport, which matters when you promise customers fast delivery.
Switzerland has very high spending per online shopper and expects multilingual stores in German, French and Italian. TWINT and invoice payment are must-haves.
For a business in Zurich, the opportunity is to own the customer relationship: your own manufacturer and dealer portal keeps your margin, your data and your brand, while marketplaces and social channels become additional sales routes instead of the only one.
Local details we build into every Zurich project
Conversion in Zurich depends on small local signals — the right currency, the right words and the right payment and courier names.
Currency and pricing
Prices, taxes, shipping and refunds are shown in Swiss franc (CHF), formatted the way Zurich customers read them.
Language and content
We localise pages, emails and notifications into German, French and Italian where your audience needs it.
Local trust signals
We add the payment logos, courier names and policy pages shoppers in Zurich recognise: TWINT and PostFinance Card and delivery through Swiss Post.
Domain, phone and contact
Using .ch where it suits you signals a local business to shoppers and search engines. Contact buttons are pre-set with +41, so a customer in Zurich taps once to call or message.
Talent and partners nearby
Zurich draws on ETH Zurich and University of Zurich, which means plenty of local staff, interns and technology partners to run the store after launch.
A manufacturer and dealer portal built around your Zurich business
Every NNT Mart manufacturer and dealer portal in Zurich is engineered to the client's own brief — the web platform, the admin panel and, when you need one, a mobile application built for your workflow.
In Zurich we typically work with machinery and equipment manufacturers, engineering component makers, electrical and automation brands and building-material manufacturers, and with sellers in categories such as electronics, fashion, watches and luxury and groceries that have strong online demand in Switzerland.
We start with a requirements meeting, show you a working demo within 24 hours, and only then propose scope, milestones and budget.
What your manufacturer and dealer portal includes
Each module below is configured — or custom-developed — to your requirements. You choose what launches first and what follows in later phases.
Technical catalogue
Product families, models, variants, specification tables, comparison and application or industry filters. Customers in Zurich can pay with TWINT, PostFinance Card and Visa and Mastercard, with receipts and refunds handled in the same admin.
Document library
Datasheets, manuals, CAD drawings, certificates and price lists with public, registered or partner-only access. Delivery can be booked through Swiss Post, DPD Switzerland and Planzer or dispatched by your own riders around Zurich.
Enquiries and RFQs
Project enquiries, quotation requests, lead routing to the right region and status tracking. Stock can be held in Zurich or anywhere in Switzerland, with pickup and local-delivery options where they make sense.
Partner portal
Dealer and distributor sign-in, territory-based catalogues, protected pricing, schemes and targets. Reports show which products, customers and areas of Zurich drive revenue.
Spares and service
Spare-part lookup by model or serial number, accessories, warranty registration and service requests. Content and design can follow how customers in Zurich search and buy, including German and French where you need it.
Channel insight
Dashboards for partner orders, secondary sales, product interest and regional demand. Product data imports from your existing sheets or ERP, so Zurich teams do not re-type thousands of items.
Checkout and payment methods for Zurich
Checkout is where most online sales are won or lost. In Switzerland, customers expect to pay with TWINT, PostFinance Card and Visa and Mastercard, and many also look for invoice payment, PayPal and Apple Pay.
Gateway selection depends on your category and merchant approval; we connect the provider, reconcile payments, automate retries and refunds, and never store raw card data. Prices, taxes and refunds appear in Swiss franc (CHF).
Zone-based payment rules let you offer different options for Paradeplatz than for outer parts of Zurich.
- PayPal
- PostFinance Card
- Apple Pay
- Invoice payment
- TWINT
- Visa and Mastercard
Shipping, couriers and local delivery in Zurich
Your manufacturer and dealer portal can book shipments and share tracking with Swiss Post, DPD Switzerland, Planzer, DHL Express and Quickpac, or route orders to your own riders and stores across Zurich.
Delivery rules can price by distance, weight, postcode or zone, offer same-day slots in dense areas, and switch on pickup points or click-and-collect where customers prefer them.
Connectivity in the area — Zurich Airport — makes regional and national dispatch from Zurich practical.
Tax, invoicing and compliance in Switzerland
Swiss VAT (MWST/TVA) is 8.1% standard with 2.6% and 3.8% reduced rates; foreign sellers above the threshold must register.
On privacy we design around the revised Federal Act on Data Protection (nFADP), in force since September 2023; on consumer rights the store reflects the Swiss Code of Obligations and the Unfair Competition Act (UWG), which require clear identification and pricing.
Controls we implement include compliant invoices, consent capture, policy pages, restricted staff access and audit trails. Please confirm the final legal and tax position with a local adviser in Zurich.
Owning your channel in Switzerland
Many Zurich sellers already list on Digitec Galaxus, Zalando, Brack.ch, Ricardo, Migros Online and Coop. Those channels bring traffic, but they also take commission, control the customer relationship and change rules without notice.
Your manufacturer and dealer portal becomes the hub: marketplaces and social shops become extra outlets fed from one catalogue, while repeat customers buy directly from you at better margins.
Who we build for in Zurich
Popular online categories in Switzerland include electronics, fashion, watches and luxury, groceries, home and sports. Local demand in Zurich is shaped by banking, insurance, fintech and big-tech engineering centres, so we often design catalogues and B2B ordering around those sectors. In Zurich, we most often build manufacturer and distributor portals for:
Machinery and equipment manufacturers
For machinery and equipment manufacturers, we usually start with document library, then add ERP and production planning once orders are flowing.
Engineering component makers
Catalogue, pricing and fulfilment rules designed for engineering component makers in Zurich, connected to the systems you already use.
Electrical and automation brands
Electrical and automation brands get enquiries and RFQs plus spares and service workflows tailored to their operations.
Building-material manufacturers
We map how building-material manufacturers sell today and digitise it end to end — from enquiry and order to payment, dispatch and repeat purchase.
Auto-parts companies
For auto-parts companies, we usually start with channel insight, then add warranty and service software once orders are flowing.
Importers and master distributors
Catalogue, pricing and fulfilment rules designed for importers and master distributors in Zurich, connected to the systems you already use.
Android and iOS apps for your Zurich business
In Zurich, shoppers browse on phones first. Dealer, field-sales and service-technician apps can scan QR codes on products, look up spares, register warranties and place orders from the shop floor or the customer site.
Apps are published under your own developer accounts and share the same backend as your manufacturer and dealer portal, so offers, stock and orders are always consistent between web and mobile.
Order alerts, offers and abandoned-cart reminders go out on Zurich time (UTC+2), in German and French if you want.
- Warranty and service software
- WhatsApp Business API
- Dealer management systems
- ERP and production planning
- Logistics partners
- CRM and lead routing
- PIM and DAM for product data
- E-invoicing and tax systems
Integrations above are examples; we connect any system that offers a suitable API, database access or approved import and export process.
How we phase your manufacturer and dealer portal
Value first, depth later. For a manufacturer and dealer portal serving Zurich, the usual sequence looks like this:
| Phase | What goes live |
|---|---|
| Catalogue and enquiries | Technical catalogue, documents and RFQ capture with CRM routing. Configured for CHF, TWINT and Swiss Post from the start. |
| Partner portal | Dealer sign-in, protected pricing, ordering and ERP sync. |
| Service and apps | Spares, warranty, service requests and field apps. Reviewed against how Zurich customers actually buy. |
We track qualified enquiries per month, quote-to-order conversion, dealer portal adoption, secondary-sales visibility, spare-part order accuracy and time to answer technical queries on a live dashboard from day one, so Zurich results are visible, not promised.
Working with our team from Zurich
Our team covers UTC+2 — 3h 30m behind India (IST) — through three 8-hour shifts, so a Zurich client always reaches someone during the local working day.
Project communication is in English; storefront content can be produced in Romansh, Italian and German. You get a named lead, direct engineer access and an NDA if you ask.
Our head office is in Chhapi, Gujarat, with an office in Hyderabad and representation in Nigeria, South Africa, Ethiopia and Zambia; Zurich clients are served remotely with on-site workshops when the project needs them.
