Why a manufacturer and dealer portal makes sense for Switzerland
Switzerland is a market of about 9.1 million people where manufacturer and distributor portals are growing fast, with Bern as its capital.
Switzerland has very high spending per online shopper and expects multilingual stores in German, French and Italian. TWINT and invoice payment are must-haves.
For a business in Switzerland, the opportunity is to own the customer relationship: your own manufacturer and dealer portal keeps your margin, your data and your brand, while marketplaces and social channels become additional sales routes instead of the only one.
Local details we build into every Switzerland project
Conversion in Switzerland depends on small local signals — the right currency, the right words and the right payment and courier names.
Currency and pricing
The store speaks Swiss franc: CHF amounts from product page to invoice, so Switzerland buyers never convert in their heads.
Language and content
Storefront copy, product pages and emails can run in German, French and Italian, with local date and number formats.
Local trust signals
We add the payment logos, courier names and policy pages shoppers in Switzerland recognise: TWINT and PostFinance Card and delivery through Swiss Post.
Domain, phone and contact
Using .ch where it suits you signals a local business to shoppers and search engines. Contact buttons are pre-set with +41, so a customer in Switzerland taps once to call or message.
Designed to your requirements, not a template
If you run a business in Switzerland and want to sell online, we build an e-commerce platform and mobile application to your exact requirements, from the first product page to the last delivery update.
Typical clients include engineering component makers, electrical and automation brands, building-material manufacturers and auto-parts companies. Categories that sell especially well online in Switzerland — electronics, fashion, watches and luxury and groceries — get catalogue structures and filters designed for them.
Before any commitment you get a free requirements meeting, a demo built on your use case and a proposal priced to your budget.
Core modules we build for Switzerland clients
These are the building blocks of a manufacturer and dealer portal. We scope them with you, so you pay for what your Switzerland operation needs.
Technical catalogue
Product families, models, variants, specification tables, comparison and application or industry filters. Revenue reports by product, repeat buyer and delivery area of Switzerland guide stock and marketing decisions.
Document library
Datasheets, manuals, CAD drawings, certificates and price lists with public, registered or partner-only access. Content and design can follow how customers in Switzerland search and buy, including German and French where you need it.
Enquiries and RFQs
Project enquiries, quotation requests, lead routing to the right region and status tracking. Bulk import and sync tools mean the Switzerland team never re-keys stock, prices or descriptions by hand.
Partner portal
Dealer and distributor sign-in, territory-based catalogues, protected pricing, schemes and targets. Payment steps are built around TWINT, PostFinance Card and Visa and Mastercard, the options shoppers here already trust.
Spares and service
Spare-part lookup by model or serial number, accessories, warranty registration and service requests. Shipping rules can use Swiss Post, DPD Switzerland and Planzer as well as your own delivery staff in Switzerland.
Channel insight
Dashboards for partner orders, secondary sales, product interest and regional demand. Multiple stock points in Switzerland are supported, so a Switzerland order ships from the nearest one.
Businesses that use NNT Mart in Switzerland
Popular online categories in Switzerland include electronics, fashion, watches and luxury, groceries, home and sports. In Switzerland, we most often build manufacturer and distributor portals for:
Machinery and equipment manufacturers
Catalogue, pricing and fulfilment rules designed for machinery and equipment manufacturers in Switzerland, connected to the systems you already use.
Engineering component makers
Engineering component makers get document library plus partner portal workflows tailored to their operations.
Electrical and automation brands
We map how electrical and automation brands sell today and digitise it end to end — from enquiry and order to payment, dispatch and repeat purchase.
Building-material manufacturers
For building-material manufacturers, we usually start with spares and service, then add dealer management systems once orders are flowing.
Auto-parts companies
Catalogue, pricing and fulfilment rules designed for auto-parts companies in Switzerland, connected to the systems you already use.
Importers and master distributors
Importers and master distributors get channel insight plus document library workflows tailored to their operations.
How Switzerland customers pay online
A store that serves Switzerland should let customers pay the way they do offline: TWINT, PostFinance Card, Visa and Mastercard and invoice payment.
We integrate suitable gateways and providers for your business category and merchant eligibility, handle payment status, failed-payment retries and refunds, and keep sensitive card data with the provider rather than on your servers. All amounts are shown in Swiss franc (CHF).
- PostFinance Card
- PayPal
- Visa and Mastercard
- Apple Pay
- TWINT
- Invoice payment
Shipping, couriers and local delivery in Switzerland
Your manufacturer and dealer portal can book shipments and share tracking with Swiss Post, DPD Switzerland, Planzer, DHL Express and Quickpac, or route orders to your own riders and stores.
Delivery rules can price by distance, weight, postcode or zone, offer same-day slots in dense areas, and switch on pickup points or click-and-collect where customers prefer them.
Marketplaces vs. your own manufacturer and dealer portal in Switzerland
For a Switzerland business, Digitec Galaxus, Zalando, Brack.ch and Ricardo are useful shop windows — but fees, ranking changes and shared customer data limit how far you can grow on them alone.
Your manufacturer and dealer portal becomes the hub: marketplaces and social shops become extra outlets fed from one catalogue, while repeat customers buy directly from you at better margins.
Selling online legally in Switzerland
Tax basics: Swiss VAT (MWST/TVA) is 8.1% standard with 2.6% and 3.8% reduced rates; foreign sellers above the threshold must register.
On privacy we design around the revised Federal Act on Data Protection (nFADP), in force since September 2023; on consumer rights the store reflects the Swiss Code of Obligations and the Unfair Competition Act (UWG), which require clear identification and pricing.
Controls we implement include compliant invoices, consent capture, policy pages, restricted staff access and audit trails. Please confirm the final legal and tax position with a local adviser.
Add a mobile app for Switzerland customers
Phones carry most traffic in Switzerland. Dealer, field-sales and service-technician apps can scan QR codes on products, look up spares, register warranties and place orders from the shop floor or the customer site.
Apps are published under your own developer accounts and share the same backend as your manufacturer and dealer portal, so offers, stock and orders are always consistent between web and mobile.
Push notifications can be timed to UTC+2 so offers reach Switzerland customers when they are awake, and the interface can run in German and French.
- E-invoicing and tax systems
- Warranty and service software
- PIM and DAM for product data
- Logistics partners
- ERP and production planning
- WhatsApp Business API
- CRM and lead routing
- Dealer management systems
Integrations above are examples; we connect any system that offers a suitable API, database access or approved import and export process.
From first demo to growth in Switzerland
Value first, depth later. For a manufacturer and dealer portal serving Switzerland, the usual sequence looks like this:
| Phase | What goes live |
|---|---|
| Catalogue and enquiries | Technical catalogue, documents and RFQ capture with CRM routing. Configured for CHF, TWINT and Swiss Post from the start. |
| Partner portal | Dealer sign-in, protected pricing, ordering and ERP sync. |
| Service and apps | Spares, warranty, service requests and field apps. Reviewed against how Switzerland customers actually buy. |
We track qualified enquiries per month, quote-to-order conversion, dealer portal adoption, secondary-sales visibility, spare-part order accuracy and time to answer technical queries on a live dashboard from day one, so Switzerland results are visible, not promised.
Support hours and communication for Switzerland
Switzerland runs on UTC+2, which is 3h 30m behind India (IST). With three 8-hour shifts we are available 24×7, so meetings, demos and urgent fixes happen in your working hours.
We work in English and can deliver storefront content in Romansh, Italian and German. NDAs are signed on request, and you get a named project lead plus direct access to the engineers building your manufacturer and dealer portal.
Our head office is in Chhapi, Gujarat, with an office in Hyderabad and representation in Nigeria, South Africa, Ethiopia and Zambia; clients in Switzerland are served remotely with on-site workshops when the project needs them.
