Why a manufacturer and dealer portal makes sense for Togo
Togo is a market of about 7.8 million people where manufacturer and distributor portals are growing fast, with Lomé as its capital.
Togo’s Lomé port and the famed Grand Marché textile traders make it a regional trade hub, while T-Money and Flooz are lifting mobile commerce. Wholesale and retail sellers benefit from digital catalogues.
That is why more companies in Togo are moving from phone, WhatsApp and spreadsheet orders to a proper manufacturer and dealer portal — one place where products, prices, payments, orders and customers are managed together.
Localised for Togo, not translated into it
Conversion in Togo depends on small local signals — the right currency, the right words and the right payment and courier names.
Currency and pricing
The store speaks West African CFA franc: XOF amounts from product page to invoice, so Togo buyers never convert in their heads.
Language and content
Storefront copy, product pages and emails can run in French, Ewe and Kabiyé, with local date and number formats.
Local trust signals
Badges for Flooz (Moov Money) and T-Money, La Poste du Togo delivery and clear return terms reassure first-time buyers in Togo.
Domain, phone and contact
Using .tg where it suits you signals a local business to shoppers and search engines. Click-to-call and WhatsApp buttons use the +228 calling code so customers reach you without dialling errors.
Designed to your requirements, not a template
Whatever your business sells in Togo, N&T Software designs and develops the manufacturer and dealer portal and the matching mobile app exactly to your requirements — your catalogue, your prices, your payment and delivery rules.
Typical clients include engineering component makers, electrical and automation brands, building-material manufacturers and auto-parts companies. Categories that sell especially well online in Togo — textiles and fashion, phones and electronics, agri-products and cosmetics — get catalogue structures and filters designed for them.
Before any commitment you get a free requirements meeting, a demo built on your use case and a proposal priced to your budget.
Features of your manufacturer and dealer portal in Togo
These are the building blocks of a manufacturer and dealer portal. We scope them with you, so you pay for what your Togo operation needs.
Technical catalogue
Product families, models, variants, specification tables, comparison and application or industry filters. Delivery can be booked through La Poste du Togo, DHL and Aramex or dispatched by your own riders around Togo.
Document library
Datasheets, manuals, CAD drawings, certificates and price lists with public, registered or partner-only access. Multiple stock points in Togo are supported, so a Togo order ships from the nearest one.
Enquiries and RFQs
Project enquiries, quotation requests, lead routing to the right region and status tracking. Reports show which products, customers and areas of Togo drive revenue.
Partner portal
Dealer and distributor sign-in, territory-based catalogues, protected pricing, schemes and targets. Content and design can follow how customers in Togo search and buy, including French and Ewe where you need it.
Spares and service
Spare-part lookup by model or serial number, accessories, warranty registration and service requests. Catalogues come in from spreadsheets, ERP exports or supplier feeds, so your Togo team keeps its current way of working.
Channel insight
Dashboards for partner orders, secondary sales, product interest and regional demand. Payment steps are built around Flooz (Moov Money), T-Money and Visa and Mastercard, the options shoppers here already trust.
How Togo customers pay online
A store that serves Togo should let customers pay the way they do offline: Flooz (Moov Money), T-Money, Visa and Mastercard and cash on delivery.
We integrate suitable gateways and providers for your business category and merchant eligibility, handle payment status, failed-payment retries and refunds, and keep sensitive card data with the provider rather than on your servers. All amounts are shown in West African CFA franc (XOF).
- Bank transfer
- T-Money
- Cash on delivery
- Visa and Mastercard
- Flooz (Moov Money)
Fulfilment options for Togo orders
Your manufacturer and dealer portal can book shipments and share tracking with La Poste du Togo, DHL, Aramex, Gozem and Local moto-couriers, or route orders to your own riders and stores.
Delivery rules can price by distance, weight, postcode or zone, offer same-day slots in dense areas, and switch on pickup points or click-and-collect where customers prefer them.
Tax, invoicing and compliance in Togo
For Togo sellers, tax first: Togo charges 18% VAT, with a simplified regime for small taxpayers.
Two frameworks shape the build: Law No. 2019-014 on the protection of personal data, overseen by the IPDCP, and the Consumer Protection Law and OHADA commercial law.
Controls we implement include compliant invoices, consent capture, policy pages, restricted staff access and audit trails. Please confirm the final legal and tax position with a local adviser.
Your own store alongside Jumia (regional) and Facebook Marketplace
Jumia (regional), Facebook Marketplace and local online classifieds are where many shoppers in Togo start, which is why sellers list there. The trade-off is commission, limited branding and rules the platform can change overnight.
With your own manufacturer and dealer portal you keep the customer data, set the offers and the packaging, and still push stock to marketplaces from a single admin.
Who we build for in Togo
Popular online categories in Togo include textiles and fashion, phones and electronics, agri-products, cosmetics, building materials and food. In Togo, we most often build manufacturer and distributor portals for:
Machinery and equipment manufacturers
We map how machinery and equipment manufacturers sell today and digitise it end to end — from enquiry and order to payment, dispatch and repeat purchase.
Engineering component makers
For engineering component makers, we usually start with enquiries and RFQs, then add CRM and lead routing once orders are flowing.
Electrical and automation brands
Catalogue, pricing and fulfilment rules designed for electrical and automation brands in Togo, connected to the systems you already use.
Building-material manufacturers
Building-material manufacturers get partner portal plus channel insight workflows tailored to their operations.
Auto-parts companies
We map how auto-parts companies sell today and digitise it end to end — from enquiry and order to payment, dispatch and repeat purchase.
Importers and master distributors
For importers and master distributors, we usually start with technical catalogue, then add logistics partners once orders are flowing.
Add a mobile app for Togo customers
In Togo, shoppers browse on phones first. Dealer, field-sales and service-technician apps can scan QR codes on products, look up spares, register warranties and place orders from the shop floor or the customer site.
One backend serves the website and the apps, and the apps ship under your own Google Play and App Store accounts — so what you change once appears everywhere.
Push notifications can be timed to UTC+0 so offers reach Togo customers when they are awake, and the interface can run in French and Ewe.
- PIM and DAM for product data
- ERP and production planning
- Logistics partners
- WhatsApp Business API
- CRM and lead routing
- Dealer management systems
- E-invoicing and tax systems
- Warranty and service software
Integrations above are examples; we connect any system that offers a suitable API, database access or approved import and export process.
A phased launch plan for Togo
We launch the journeys that create value first, then add depth. A typical roadmap for a manufacturer and dealer portal in Togo:
| Phase | What goes live |
|---|---|
| Catalogue and enquiries | Technical catalogue, documents and RFQ capture with CRM routing. Configured for XOF, Flooz (Moov Money) and La Poste du Togo from the start. |
| Partner portal | Dealer sign-in, protected pricing, ordering and ERP sync. |
| Service and apps | Spares, warranty, service requests and field apps. Reviewed against how Togo customers actually buy. |
Success is measured on qualified enquiries per month, quote-to-order conversion, dealer portal adoption, secondary-sales visibility, spare-part order accuracy and time to answer technical queries — tracked on a dashboard you can see from launch day.
Support hours and communication for Togo
Our team covers UTC+0 — 5h 30m behind India (IST) — through three 8-hour shifts, so a Togo client always reaches someone during the local working day.
We work in English and can deliver storefront content in French. NDAs are signed on request, and you get a named project lead plus direct access to the engineers building your manufacturer and dealer portal.
Our head office is in Chhapi, Gujarat, with an office in Hyderabad and representation in Nigeria, South Africa, Ethiopia and Zambia; clients in Togo are served remotely with on-site workshops when the project needs them.
