The case for a custom e-commerce platform in Togo
Togo is a market of about 7.8 million people where custom e-commerce platforms are growing fast, with Lomé as its capital.
Togo’s Lomé port and the famed Grand Marché textile traders make it a regional trade hub, while T-Money and Flooz are lifting mobile commerce. Wholesale and retail sellers benefit from digital catalogues.
Shoppers and trade buyers in Togo already compare options on their phones; a custom e-commerce platform that loads fast, shows accurate stock and accepts Flooz (Moov Money) turns that research into orders.
Localised for Togo, not translated into it
A store that works in Togo respects local habits as well as local law. These are the details we configure first.
Currency and pricing
Everything a Togo shopper sees — price, tax, delivery fee, refund — is in XOF, written the local way.
Language and content
Storefront copy, product pages and emails can run in French, Ewe and Kabiyé, with local date and number formats.
Local trust signals
Badges for Flooz (Moov Money) and T-Money, La Poste du Togo delivery and clear return terms reassure first-time buyers in Togo.
Domain, phone and contact
A .tg domain (or your own) builds local trust and search relevance. Click-to-call and WhatsApp buttons use the +228 calling code so customers reach you without dialling errors.
A custom e-commerce platform built around your Togo business
Whatever your business sells in Togo, N&T Software designs and develops the custom e-commerce platform and the matching mobile app exactly to your requirements — your catalogue, your prices, your payment and delivery rules.
In Togo we typically work with enterprises with complex catalogues, multi-brand groups, businesses outgrowing SaaS platforms and companies migrating legacy stores, and with sellers in categories such as textiles and fashion, phones and electronics, agri-products and cosmetics that have strong online demand in Togo.
Before any commitment you get a free requirements meeting, a demo built on your use case and a proposal priced to your budget.
Features of your custom e-commerce platform in Togo
Each module below is configured — or custom-developed — to your requirements. You choose what launches first and what follows in later phases.
Custom workflows
Product configurators, made-to-order flows, approvals, contracts and industry-specific rules. Customers in Togo can pay with Flooz (Moov Money), T-Money and Visa and Mastercard, with receipts and refunds handled in the same admin.
Headless architecture
API-first commerce with a fast front end, so web, app, kiosk and marketplace channels share one backend. Couriers such as La Poste du Togo, DHL and Aramex plug in alongside your own fleet for Togo orders.
Multi-entity operations
Multiple brands, companies, warehouses, currencies and tax registrations on one platform. Stock can be held in Togo or anywhere in Togo, with pickup and local-delivery options where they make sense.
Deep integrations
ERP, PIM, WMS, CRM, POS, accounting and legacy systems with reliable, monitored data sync. Revenue reports by product, repeat buyer and delivery area of Togo guide stock and marketing decisions.
Migration
Move from older platforms with product, customer and order history, SEO-safe redirects and parallel runs. Content and design can follow how customers in Togo search and buy, including French and Ewe where you need it.
Performance and security
Caching, CDN, load testing, security hardening, audit logs and cloud infrastructure as code. Product data imports from your existing sheets or ERP, so Togo teams do not re-type thousands of items.
Industries in Togo we work with
Popular online categories in Togo include textiles and fashion, phones and electronics, agri-products, cosmetics, building materials and food. In Togo, we most often build custom e-commerce platforms for:
Enterprises with complex catalogues
Enterprises with complex catalogues get custom workflows plus multi-entity operations workflows tailored to their operations.
Multi-brand groups
We map how multi-brand groups sell today and digitise it end to end — from enquiry and order to payment, dispatch and repeat purchase.
Businesses outgrowing SaaS platforms
For businesses outgrowing SaaS platforms, we usually start with deep integrations, then add WMS and 3PL systems once orders are flowing.
Companies migrating legacy stores
Catalogue, pricing and fulfilment rules designed for companies migrating legacy stores in Togo, connected to the systems you already use.
Regulated sectors
Regulated sectors get migration plus custom workflows workflows tailored to their operations.
High-traffic retailers
We map how high-traffic retailers sell today and digitise it end to end — from enquiry and order to payment, dispatch and repeat purchase.
Checkout and payment methods for Togo
A custom e-commerce platform for Togo must support the way people here actually pay: Flooz (Moov Money), T-Money, Visa and Mastercard, cash on delivery and bank transfer.
We integrate suitable gateways and providers for your business category and merchant eligibility, handle payment status, failed-payment retries and refunds, and keep sensitive card data with the provider rather than on your servers. All amounts are shown in West African CFA franc (XOF).
- T-Money
- Bank transfer
- Cash on delivery
- Visa and Mastercard
- Flooz (Moov Money)
Delivery and fulfilment across Togo
Your custom e-commerce platform can book shipments and share tracking with La Poste du Togo, DHL, Aramex, Gozem and Local moto-couriers, or route orders to your own riders and stores.
We set up shipping zones, cut-off times, free-shipping thresholds, cash-collection rules and returns so the promise on the product page matches what your team can deliver.
Togo sellers: marketplace plus your own store
Many Togo sellers already list on Jumia (regional), Facebook Marketplace, local online classifieds, WhatsApp commerce and Glovo. Those channels bring traffic, but they also take commission, control the customer relationship and change rules without notice.
NNT Mart gives you a channel you own: your domain, your customer list, your pricing and your brand. Where it helps, we connect product feeds and orders from marketplaces so stock stays in sync and your team works from one dashboard.
Rules Togo sellers must respect online
Tax basics: Togo charges 18% VAT, with a simplified regime for small taxpayers.
On privacy we design around Law No. 2019-014 on the protection of personal data, overseen by the IPDCP; on consumer rights the store reflects the Consumer Protection Law and OHADA commercial law.
We build the technical controls — tax-inclusive pricing, compliant invoices, consent banners, terms and return pages, data-access roles and audit logs. We are not a law firm, so final legal and tax positions should be confirmed with your own adviser.
Android and iOS apps for your Togo business
Because the platform is API-first, customer, staff and partner mobile apps can be added at any point without rebuilding the backend.
One backend serves the website and the apps, and the apps ship under your own Google Play and App Store accounts — so what you change once appears everywhere.
Push notifications can be timed to UTC+0 so offers reach Togo customers when they are awake, and the interface can run in French and Ewe.
- BI and data warehouses
- Cloud platforms (AWS, Azure, GCP)
- WMS and 3PL systems
- SAP, Oracle, Microsoft Dynamics and Odoo ERPs
- Identity and SSO
- POS and store systems
- Search engines (Elasticsearch, Algolia)
- PIM and DAM
Integrations above are examples; we connect any system that offers a suitable API, database access or approved import and export process.
A phased launch plan for Togo
We launch the journeys that create value first, then add depth. A typical roadmap for a custom e-commerce platform in Togo:
| Phase | What goes live |
|---|---|
| Foundation | Architecture, core commerce, priority integrations and migration. Configured for XOF, Flooz (Moov Money) and La Poste du Togo from the start. |
| Differentiate | Custom workflows, configurators and automation. |
| Optimise | Performance, new channels, apps and continuous enhancement. Reviewed against how Togo customers actually buy. |
Success is measured on page load and API response times, uptime, order-sync accuracy, manual-work hours saved, release frequency and total cost of ownership — tracked on a dashboard you can see from launch day.
Time zones, language and support
Togo runs on UTC+0, which is 5h 30m behind India (IST). With three 8-hour shifts we are available 24×7, so meetings, demos and urgent fixes happen in your working hours.
Project communication is in English; storefront content can be produced in French. You get a named lead, direct engineer access and an NDA if you ask.
Our head office is in Chhapi, Gujarat, with an office in Hyderabad and representation in Nigeria, South Africa, Ethiopia and Zambia; clients in Togo are served remotely with on-site workshops when the project needs them.
