Why an online store makes sense for Hai Phong
Hai Phong is a centrally-governed city of vietnam, where around 2.1 million people live and shop, and one of the markets in Vietnam where we build online stores.
The local economy is driven by port and electronics manufacturing, and commercial activity concentrates around the port and industrial zones.
Logistics are supported by Hai Phong port and Cat Bi Airport, which matters when you promise customers fast delivery.
Vietnam is one of the fastest-growing e-commerce markets in Asia, driven by young urban shoppers. Cash on delivery remains common, but QR and wallet payments are rising quickly.
That is why more companies in Hai Phong are moving from phone, WhatsApp and spreadsheet orders to a proper online store — one place where products, prices, payments, orders and customers are managed together.
Local details we build into every Hai Phong project
A store that works in Hai Phong respects local habits as well as local law. These are the details we configure first.
Currency and pricing
Prices, taxes, shipping and refunds are shown in Vietnamese đồng (VND), formatted the way Hai Phong customers read them.
Language and content
Storefront copy, product pages and emails can run in Vietnamese, with local date and number formats.
Local trust signals
Trust is local: familiar names such as cash on delivery and MoMo and Vietnam Post (VNPost) sit next to the buy button.
Domain, phone and contact
A .vn domain (or your own) builds local trust and search relevance. Click-to-call and WhatsApp buttons use the +84 calling code so customers reach you without dialling errors.
Talent and partners nearby
Hai Phong draws on Hai Phong University, which means plenty of local staff, interns and technology partners to run the store after launch.
An online store built around your Hai Phong business
If you run a business in Hai Phong and want to sell online, we build an e-commerce platform and mobile application to your exact requirements, from the first product page to the last delivery update.
In Hai Phong we typically work with retail brands, D2C start-ups, speciality shops and manufacturers selling direct, and with sellers in categories such as fashion, beauty, electronics and mother and baby that have strong online demand in Vietnam.
Before any commitment you get a free requirements meeting, a demo built on your use case and a proposal priced to your budget.
Core modules we build for Hai Phong clients
Nothing here is fixed: modules are switched on, reshaped or built from scratch around how your Hai Phong business sells.
Branded storefront
A fast, mobile-first design on your own domain with your colours, typography, banners, landing pages and SEO-ready category structure. Couriers such as Vietnam Post (VNPost), Giao Hàng Nhanh (GHN) and Giao Hàng Tiết Kiệm (GHTK) plug in alongside your own fleet for Hai Phong orders.
Catalogue manager
Categories, brands, variants, bundles, specifications, images, videos and bulk import/export so your team can manage thousands of SKUs. Stock can be held in Hai Phong or anywhere in Vietnam, with pickup and local-delivery options where they make sense.
Checkout and payments
Guest and account checkout, local payment gateways, wallets, bank transfer, cash on delivery, coupons and abandoned-cart recovery. Revenue reports by product, repeat buyer and delivery area of Hai Phong guide stock and marketing decisions.
Orders and fulfilment
Order confirmation, packing slips, courier booking, tracking links, cancellations, returns, refunds and customer notifications. Storefront language, imagery and navigation are set up for Hai Phong shoppers and available in Vietnamese.
Inventory and locations
Stock by warehouse or store, low-stock alerts, store pickup, local delivery zones and sync with your existing inventory system. Bulk import and sync tools mean the Hai Phong team never re-keys stock, prices or descriptions by hand.
Growth and reporting
Promotions, loyalty, reviews, email and WhatsApp campaigns, plus dashboards for revenue, products, customers and conversion. Customers in Hai Phong can pay with cash on delivery, MoMo and ZaloPay, with receipts and refunds handled in the same admin.
Who we build for in Hai Phong
Popular online categories in Vietnam include fashion, beauty, electronics, mother and baby, groceries and home. Local demand in Hai Phong is shaped by port and electronics manufacturing, so we often design catalogues and B2B ordering around those sectors. In Hai Phong, we most often build online stores for:
Retail brands
We map how retail brands sell today and digitise it end to end — from enquiry and order to payment, dispatch and repeat purchase.
D2C start-ups
For D2C start-ups, we usually start with checkout and payments, then add courier and shipping aggregators once orders are flowing.
Speciality shops
Catalogue, pricing and fulfilment rules designed for speciality shops in Hai Phong, connected to the systems you already use.
Manufacturers selling direct
Manufacturers selling direct get orders and fulfilment plus growth and reporting workflows tailored to their operations.
Grocery and food businesses
We map how grocery and food businesses sell today and digitise it end to end — from enquiry and order to payment, dispatch and repeat purchase.
Multi-outlet retailers
For multi-outlet retailers, we usually start with branded storefront, then add WhatsApp Business API once orders are flowing.
Checkout and payment methods for Hai Phong
Checkout is where most online sales are won or lost. In Vietnam, customers expect to pay with cash on delivery, MoMo and ZaloPay, and many also look for VNPay QR, bank transfer (Napas 247) and Visa and Mastercard.
Provider approval, settlement time and fees differ by business type, so we shortlist gateways with you, then wire up status updates, refunds and reconciliation in VND — card details stay with the provider.
For Hai Phong customers ordering from the port and industrial zones, cash-on-delivery and pay-on-pickup rules can be set per delivery zone.
- ZaloPay
- VNPay QR
- Bank transfer (Napas 247)
- Cash on delivery
- MoMo
- Visa and Mastercard
Delivery and fulfilment from Hai Phong
Your online store can book shipments and share tracking with Vietnam Post (VNPost), Giao Hàng Nhanh (GHN), Giao Hàng Tiết Kiệm (GHTK), Viettel Post, J&T Express and Ninja Van, or route orders to your own riders and stores across Hai Phong.
We set up shipping zones, cut-off times, free-shipping thresholds, cash-collection rules and returns so the promise on the product page matches what your team can deliver.
Connectivity in the area — Hai Phong port and Cat Bi Airport — makes regional and national dispatch from Hai Phong practical.
Owning your channel in Vietnam
Selling in Hai Phong through Shopee, TikTok Shop and Lazada gets you reach quickly, yet the buyer belongs to the platform, not to you.
NNT Mart gives you a channel you own: your domain, your customer list, your pricing and your brand. Where it helps, we connect product feeds and orders from marketplaces so stock stays in sync and your team works from one dashboard.
Compliance built into your online store
For Hai Phong sellers, tax first: Vietnam VAT is 10% standard, temporarily reduced to 8% for many goods, and e-commerce platforms withhold tax for household sellers from July 2025.
Two frameworks shape the build: Decree 13/2023 on Personal Data Protection and the Personal Data Protection Law taking effect in 2026, and the Law on Protection of Consumer Rights 2023 and Decree 85/2021 on e-commerce, which requires website notification to the MOIT.
Controls we implement include compliant invoices, consent capture, policy pages, restricted staff access and audit trails. Please confirm the final legal and tax position with a local adviser in Hai Phong.
Android and iOS apps for your Hai Phong business
In Hai Phong, shoppers browse on phones first. A customer shopping app for Android and iOS can share the same catalogue, cart, offers and order history, with push notifications for drops, price alerts and delivery updates.
Apps are published under your own developer accounts and share the same backend as your online store, so offers, stock and orders are always consistent between web and mobile.
Order alerts, offers and abandoned-cart reminders go out on Hai Phong time (UTC+7), in Vietnamese if you want.
- ERP and inventory software
- Accounting and GST/VAT invoicing
- WhatsApp Business API
- Google Analytics 4 and Merchant Center
- Payment gateways and wallets
- Courier and shipping aggregators
- CRM and email marketing
- Meta and TikTok catalogues
Integrations above are examples; we connect any system that offers a suitable API, database access or approved import and export process.
A phased launch plan for Hai Phong
Value first, depth later. For an online store serving Hai Phong, the usual sequence looks like this:
| Phase | What goes live |
|---|---|
| Launch store | Storefront, catalogue, checkout, payments, shipping and admin go live. Configured for VND, cash on delivery and Vietnam Post (VNPost) from the start. |
| Grow | Promotions, loyalty, reviews, marketing integrations and SEO content. |
| Scale | Mobile app, marketplace feeds, multi-warehouse and ERP sync. Reviewed against how Hai Phong customers actually buy. |
Success is measured on conversion rate, average order value, cart abandonment, repeat-purchase rate, page speed (Core Web Vitals) and return rate — tracked on a dashboard you can see from launch day.
Support hours and communication for Hai Phong
Hai Phong runs on UTC+7, which is 1h 30m ahead of India (IST). With three 8-hour shifts we are available 24×7, so meetings, demos and urgent fixes happen in your working hours.
We work in English and can deliver storefront content in Vietnamese. NDAs are signed on request, and you get a named project lead plus direct access to the engineers building your online store.
Our head office is in Chhapi, Gujarat, with an office in Hyderabad and representation in Nigeria, South Africa, Ethiopia and Zambia; Hai Phong clients are served remotely with on-site workshops when the project needs them.
