Why a manufacturer and dealer portal makes sense for Hai Phong
Hai Phong is a centrally-governed city of vietnam, home to about 2.1 million people, and one of the markets in Vietnam where we build manufacturer and distributor portals.
Businesses here work in port and electronics manufacturing; many are based around the port and industrial zones.
Logistics are supported by Hai Phong port and Cat Bi Airport, which matters when you promise customers fast delivery.
Vietnam is one of the fastest-growing e-commerce markets in Asia, driven by young urban shoppers. Cash on delivery remains common, but QR and wallet payments are rising quickly.
Shoppers and trade buyers in Hai Phong already compare options on their phones; a manufacturer and dealer portal that loads fast, shows accurate stock and accepts cash on delivery turns that research into orders.
What makes a Hai Phong store feel local
Conversion in Hai Phong depends on small local signals — the right currency, the right words and the right payment and courier names.
Currency and pricing
Prices, taxes, shipping and refunds are shown in Vietnamese đồng (VND), formatted the way Hai Phong customers read them.
Language and content
Content can be produced in Vietnamese, so a Hai Phong customer reads the store in the language they use at home.
Local trust signals
We add the payment logos, courier names and policy pages shoppers in Hai Phong recognise: cash on delivery and MoMo and delivery through Vietnam Post (VNPost).
Domain, phone and contact
Using .vn where it suits you signals a local business to shoppers and search engines. Contact buttons are pre-set with +84, so a customer in Hai Phong taps once to call or message.
Talent and partners nearby
With Hai Phong University close by, finding people to manage catalogues, content and support after launch is realistic in Hai Phong.
Designed to your requirements, not a template
We do not hand Hai Phong businesses a ready-made theme: we study how you sell, then build the online platform and Android/iOS app your customers and staff actually need.
In Hai Phong we typically work with machinery and equipment manufacturers, engineering component makers, electrical and automation brands and building-material manufacturers, and with sellers in categories such as fashion, beauty, electronics and mother and baby that have strong online demand in Vietnam.
Before any commitment you get a free requirements meeting, a demo built on your use case and a proposal priced to your budget.
What your manufacturer and dealer portal includes
Nothing here is fixed: modules are switched on, reshaped or built from scratch around how your Hai Phong business sells.
Technical catalogue
Product families, models, variants, specification tables, comparison and application or industry filters. Checkout is configured for cash on delivery, MoMo and ZaloPay.
Document library
Datasheets, manuals, CAD drawings, certificates and price lists with public, registered or partner-only access. Shipping rules can use Vietnam Post (VNPost), Giao Hàng Nhanh (GHN) and Giao Hàng Tiết Kiệm (GHTK) as well as your own delivery staff in Hai Phong.
Enquiries and RFQs
Project enquiries, quotation requests, lead routing to the right region and status tracking. Stock can be held in Hai Phong or anywhere in Vietnam, with pickup and local-delivery options where they make sense.
Partner portal
Dealer and distributor sign-in, territory-based catalogues, protected pricing, schemes and targets. Revenue reports by product, repeat buyer and delivery area of Hai Phong guide stock and marketing decisions.
Spares and service
Spare-part lookup by model or serial number, accessories, warranty registration and service requests. Content and design can follow how customers in Hai Phong search and buy, including Vietnamese where you need it.
Channel insight
Dashboards for partner orders, secondary sales, product interest and regional demand. Catalogues come in from spreadsheets, ERP exports or supplier feeds, so your Hai Phong team keeps its current way of working.
Checkout and payment methods for Hai Phong
Shoppers in Hai Phong rarely abandon a cart over price alone — they leave when their usual method is missing. Here that means cash on delivery, MoMo and ZaloPay, then VNPay QR, bank transfer (Napas 247) and Visa and Mastercard.
Gateway selection depends on your category and merchant approval; we connect the provider, reconcile payments, automate retries and refunds, and never store raw card data. Prices, taxes and refunds appear in Vietnamese đồng (VND).
Zone-based payment rules let you offer different options for the port than for outer parts of Hai Phong.
- Cash on delivery
- Bank transfer (Napas 247)
- MoMo
- Visa and Mastercard
- ZaloPay
- VNPay QR
Shipping, couriers and local delivery in Hai Phong
Your manufacturer and dealer portal can book shipments and share tracking with Vietnam Post (VNPost), Giao Hàng Nhanh (GHN), Giao Hàng Tiết Kiệm (GHTK), Viettel Post, J&T Express and Ninja Van, or route orders to your own riders and stores across Hai Phong.
Delivery rules can price by distance, weight, postcode or zone, offer same-day slots in dense areas, and switch on pickup points or click-and-collect where customers prefer them.
Connectivity in the area — Hai Phong port and Cat Bi Airport — makes regional and national dispatch from Hai Phong practical.
Compliance built into your manufacturer and dealer portal
On tax: Vietnam VAT is 10% standard, temporarily reduced to 8% for many goods, and e-commerce platforms withhold tax for household sellers from July 2025.
Customer data is handled with Decree 13/2023 on Personal Data Protection and the Personal Data Protection Law taking effect in 2026 in mind, and the storefront follows the Law on Protection of Consumer Rights 2023 and Decree 85/2021 on e-commerce, which requires website notification to the MOIT.
We build the technical controls — tax-inclusive pricing, compliant invoices, consent banners, terms and return pages, data-access roles and audit logs. We are not a law firm, so final legal and tax positions should be confirmed with your own adviser in Vietnam.
Your own store alongside Shopee and TikTok Shop
Many Hai Phong sellers already list on Shopee, TikTok Shop, Lazada, Tiki, Sendo and Zalo shops. Those channels bring traffic, but they also take commission, control the customer relationship and change rules without notice.
With your own manufacturer and dealer portal you keep the customer data, set the offers and the packaging, and still push stock to marketplaces from a single admin.
Who we build for in Hai Phong
Popular online categories in Vietnam include fashion, beauty, electronics, mother and baby, groceries and home. Local demand in Hai Phong is shaped by port and electronics manufacturing, so we often design catalogues and B2B ordering around those sectors. In Hai Phong, we most often build manufacturer and distributor portals for:
Machinery and equipment manufacturers
We map how machinery and equipment manufacturers sell today and digitise it end to end — from enquiry and order to payment, dispatch and repeat purchase.
Engineering component makers
For engineering component makers, we usually start with enquiries and RFQs, then add CRM and lead routing once orders are flowing.
Electrical and automation brands
Catalogue, pricing and fulfilment rules designed for electrical and automation brands in Hai Phong, connected to the systems you already use.
Building-material manufacturers
Building-material manufacturers get partner portal plus channel insight workflows tailored to their operations.
Auto-parts companies
We map how auto-parts companies sell today and digitise it end to end — from enquiry and order to payment, dispatch and repeat purchase.
Importers and master distributors
For importers and master distributors, we usually start with technical catalogue, then add logistics partners once orders are flowing.
Take your Hai Phong store onto customers' phones
Phones carry most traffic in Vietnam. Dealer, field-sales and service-technician apps can scan QR codes on products, look up spares, register warranties and place orders from the shop floor or the customer site.
One backend serves the website and the apps, and the apps ship under your own Google Play and App Store accounts — so what you change once appears everywhere.
Order alerts, offers and abandoned-cart reminders go out on Hai Phong time (UTC+7), in Vietnamese if you want.
- WhatsApp Business API
- CRM and lead routing
- Warranty and service software
- Dealer management systems
- Logistics partners
- ERP and production planning
- PIM and DAM for product data
- E-invoicing and tax systems
Integrations above are examples; we connect any system that offers a suitable API, database access or approved import and export process.
From first demo to growth in Hai Phong
Value first, depth later. For a manufacturer and dealer portal serving Hai Phong, the usual sequence looks like this:
| Phase | What goes live |
|---|---|
| Catalogue and enquiries | Technical catalogue, documents and RFQ capture with CRM routing. Configured for VND, cash on delivery and Vietnam Post (VNPost) from the start. |
| Partner portal | Dealer sign-in, protected pricing, ordering and ERP sync. |
| Service and apps | Spares, warranty, service requests and field apps. Reviewed against how Hai Phong customers actually buy. |
Success is measured on qualified enquiries per month, quote-to-order conversion, dealer portal adoption, secondary-sales visibility, spare-part order accuracy and time to answer technical queries — tracked on a dashboard you can see from launch day.
Time zones, language and support
Our team covers UTC+7 — 1h 30m ahead of India (IST) — through three 8-hour shifts, so a Hai Phong client always reaches someone during the local working day.
We work in English and can deliver storefront content in Vietnamese. NDAs are signed on request, and you get a named project lead plus direct access to the engineers building your manufacturer and dealer portal.
Our head office is in Chhapi, Gujarat, with an office in Hyderabad and representation in Nigeria, South Africa, Ethiopia and Zambia; Hai Phong clients are served remotely with on-site workshops when the project needs them.
