The case for a custom e-commerce platform in Greece
Greece is a market of about 10 million people where custom e-commerce platforms are growing fast, with Athens as its capital.
Greece has SMEs make up 99% of all businesses in the European Union (European Commission). Greek shoppers research heavily on Skroutz and expect cash-on-delivery and IRIS options. Island delivery rules and Greek-language product content are important.
Shoppers and trade buyers in Greece already compare options on their phones; a custom e-commerce platform that loads fast, shows accurate stock and accepts Visa and Mastercard turns that research into orders.
Local details we build into every Greece project
Conversion in Greece depends on small local signals — the right currency, the right words and the right payment and courier names.
Currency and pricing
Prices, taxes, shipping and refunds are shown in euro (EUR), formatted the way Greece customers read them.
Language and content
Storefront copy, product pages and emails can run in Greek, with local date and number formats.
Local trust signals
We add the payment logos, courier names and policy pages shoppers in Greece recognise: Visa and Mastercard and IRIS instant payments and delivery through ELTA Courier.
Domain, phone and contact
A .gr domain (or your own) builds local trust and search relevance. Click-to-call and WhatsApp buttons use the +30 calling code so customers reach you without dialling errors.
Designed to your requirements, not a template
Whatever your business sells in Greece, N&T Software designs and develops the custom e-commerce platform and the matching mobile app exactly to your requirements — your catalogue, your prices, your payment and delivery rules.
In Greece we typically work with enterprises with complex catalogues, multi-brand groups, businesses outgrowing SaaS platforms and companies migrating legacy stores, and with sellers in categories such as electronics, fashion, beauty and home that have strong online demand in Greece.
We start with a requirements meeting, show you a working demo within 24 hours, and only then propose scope, milestones and budget.
Features of your custom e-commerce platform in Greece
These are the building blocks of a custom e-commerce platform. We scope them with you, so you pay for what your Greece operation needs.
Custom workflows
Product configurators, made-to-order flows, approvals, contracts and industry-specific rules. Pages, search filters and wording are tuned to how people in Greece look for products, in Greek if your audience needs it.
Headless architecture
API-first commerce with a fast front end, so web, app, kiosk and marketplace channels share one backend. Bulk import and sync tools mean the Greece team never re-keys stock, prices or descriptions by hand.
Multi-entity operations
Multiple brands, companies, warehouses, currencies and tax registrations on one platform. Checkout is configured for Visa and Mastercard, IRIS instant payments and PayPal.
Deep integrations
ERP, PIM, WMS, CRM, POS, accounting and legacy systems with reliable, monitored data sync. Couriers such as ELTA Courier, ACS and Geniki Taxydromiki plug in alongside your own fleet for Greece orders.
Migration
Move from older platforms with product, customer and order history, SEO-safe redirects and parallel runs. Multiple stock points in Greece are supported, so a Greece order ships from the nearest one.
Performance and security
Caching, CDN, load testing, security hardening, audit logs and cloud infrastructure as code. Reports show which products, customers and areas of Greece drive revenue.
Who we build for in Greece
Popular online categories in Greece include electronics, fashion, beauty, home, food and olive oil and tourism products. In Greece, we most often build custom e-commerce platforms for:
Enterprises with complex catalogues
We map how enterprises with complex catalogues sell today and digitise it end to end — from enquiry and order to payment, dispatch and repeat purchase.
Multi-brand groups
For multi-brand groups, we usually start with multi-entity operations, then add PIM and DAM once orders are flowing.
Businesses outgrowing SaaS platforms
Catalogue, pricing and fulfilment rules designed for businesses outgrowing SaaS platforms in Greece, connected to the systems you already use.
Companies migrating legacy stores
Companies migrating legacy stores get deep integrations plus performance and security workflows tailored to their operations.
Regulated sectors
We map how regulated sectors sell today and digitise it end to end — from enquiry and order to payment, dispatch and repeat purchase.
High-traffic retailers
For high-traffic retailers, we usually start with custom workflows, then add identity and SSO once orders are flowing.
Checkout and payment methods for Greece
A store that serves Greece should let customers pay the way they do offline: Visa and Mastercard, IRIS instant payments, PayPal and cash on delivery (antikatavoli).
Gateway selection depends on your category and merchant approval; we connect the provider, reconcile payments, automate retries and refunds, and never store raw card data. Prices, taxes and refunds appear in euro (EUR).
- Cash on delivery (antikatavoli)
- IRIS instant payments
- Klarna
- Bank transfer
- Visa and Mastercard
- PayPal
Delivery and fulfilment across Greece
Your custom e-commerce platform can book shipments and share tracking with ELTA Courier, ACS, Geniki Taxydromiki, Speedex and BOX NOW lockers, or route orders to your own riders and stores.
We set up shipping zones, cut-off times, free-shipping thresholds, cash-collection rules and returns so the promise on the product page matches what your team can deliver.
Owning your channel in Greece
Selling in Greece through Skroutz, Public and Plaisio gets you reach quickly, yet the buyer belongs to the platform, not to you.
With your own custom e-commerce platform you keep the customer data, set the offers and the packaging, and still push stock to marketplaces from a single admin.
Selling online legally in Greece
On tax: Greek VAT (FPA) is 24% standard with 13% and 6% reduced rates, and lower rates on some Aegean islands.
Customer data is handled with the EU General Data Protection Regulation (GDPR) and the ePrivacy rules on cookies and marketing consent, enforced by the Hellenic Data Protection Authority in mind, and the storefront follows the EU Consumer Rights Directive (14-day withdrawal right), the Digital Services Act and, from June 2025, the European Accessibility Act for online shops and Law 2251/1994 on consumer protection.
Controls we implement include compliant invoices, consent capture, policy pages, restricted staff access and audit trails. Please confirm the final legal and tax position with a local adviser.
Take your Greece store onto customers' phones
Because the platform is API-first, customer, staff and partner mobile apps can be added at any point without rebuilding the backend.
One backend serves the website and the apps, and the apps ship under your own Google Play and App Store accounts — so what you change once appears everywhere.
Order alerts, offers and abandoned-cart reminders go out on Greece time (UTC+3), in Greek if you want.
- Cloud platforms (AWS, Azure, GCP)
- Search engines (Elasticsearch, Algolia)
- PIM and DAM
- Identity and SSO
- POS and store systems
- BI and data warehouses
- WMS and 3PL systems
- SAP, Oracle, Microsoft Dynamics and Odoo ERPs
Integrations above are examples; we connect any system that offers a suitable API, database access or approved import and export process.
A phased launch plan for Greece
Value first, depth later. For a custom e-commerce platform serving Greece, the usual sequence looks like this:
| Phase | What goes live |
|---|---|
| Foundation | Architecture, core commerce, priority integrations and migration. Configured for EUR, Visa and Mastercard and ELTA Courier from the start. |
| Differentiate | Custom workflows, configurators and automation. |
| Optimise | Performance, new channels, apps and continuous enhancement. Reviewed against how Greece customers actually buy. |
We track page load and API response times, uptime, order-sync accuracy, manual-work hours saved, release frequency and total cost of ownership on a live dashboard from day one, so Greece results are visible, not promised.
Time zones, language and support
Our team covers UTC+3 — 2h 30m behind India (IST) — through three 8-hour shifts, so a Greece client always reaches someone during the local working day.
Project communication is in English; storefront content can be produced in Greek. You get a named lead, direct engineer access and an NDA if you ask.
Our head office is in Chhapi, Gujarat, with an office in Hyderabad and representation in Nigeria, South Africa, Ethiopia and Zambia; clients in Greece are served remotely with on-site workshops when the project needs them.
