Why a manufacturer and dealer portal makes sense for Hanoi
Hanoi is a capital and centrally-governed city of vietnam, with a population of roughly 8.7 million, and one of the markets in Vietnam where we build manufacturer and distributor portals.
The local economy is driven by government, banks and tech companies, and commercial activity concentrates around Cau Giay, Hoan Kiem and Hoa Lac Hi-Tech Park.
Logistics are supported by Noi Bai Airport, which matters when you promise customers fast delivery.
Vietnam is one of the fastest-growing e-commerce markets in Asia, driven by young urban shoppers. Cash on delivery remains common, but QR and wallet payments are rising quickly.
For a business in Hanoi, the opportunity is to own the customer relationship: your own manufacturer and dealer portal keeps your margin, your data and your brand, while marketplaces and social channels become additional sales routes instead of the only one.
Localised for Hanoi, not translated into it
Conversion in Hanoi depends on small local signals — the right currency, the right words and the right payment and courier names.
Currency and pricing
Prices, taxes, shipping and refunds are shown in Vietnamese đồng (VND), formatted the way Hanoi customers read them.
Language and content
Storefront copy, product pages and emails can run in Vietnamese, with local date and number formats.
Local trust signals
Badges for cash on delivery and MoMo, Vietnam Post (VNPost) delivery and clear return terms reassure first-time buyers in Hanoi.
Domain, phone and contact
A .vn domain (or your own) builds local trust and search relevance. Click-to-call and WhatsApp buttons use the +84 calling code so customers reach you without dialling errors.
Talent and partners nearby
With Hanoi University of Science and Technology close by, finding people to manage catalogues, content and support after launch is realistic in Hanoi.
A manufacturer and dealer portal built around your Hanoi business
If you run a business in Hanoi and want to sell online, we build an e-commerce platform and mobile application to your exact requirements, from the first product page to the last delivery update.
In Hanoi we typically work with machinery and equipment manufacturers, engineering component makers, electrical and automation brands and building-material manufacturers, and with sellers in categories such as fashion, beauty, electronics and mother and baby that have strong online demand in Vietnam.
We start with a requirements meeting, show you a working demo within 24 hours, and only then propose scope, milestones and budget.
Core modules we build for Hanoi clients
Each module below is configured — or custom-developed — to your requirements. You choose what launches first and what follows in later phases.
Technical catalogue
Product families, models, variants, specification tables, comparison and application or industry filters. Bulk import and sync tools mean the Hanoi team never re-keys stock, prices or descriptions by hand.
Document library
Datasheets, manuals, CAD drawings, certificates and price lists with public, registered or partner-only access. Payment steps are built around cash on delivery, MoMo and ZaloPay, the options shoppers here already trust.
Enquiries and RFQs
Project enquiries, quotation requests, lead routing to the right region and status tracking. Shipping rules can use Vietnam Post (VNPost), Giao Hàng Nhanh (GHN) and Giao Hàng Tiết Kiệm (GHTK) as well as your own delivery staff in Hanoi.
Partner portal
Dealer and distributor sign-in, territory-based catalogues, protected pricing, schemes and targets. Inventory can sit in Hanoi, in a partner warehouse or across Vietnam, with click-and-collect where customers want it.
Spares and service
Spare-part lookup by model or serial number, accessories, warranty registration and service requests. Dashboards break sales down by product, customer and neighbourhood of Hanoi, so you see what to promote.
Channel insight
Dashboards for partner orders, secondary sales, product interest and regional demand. Content and design can follow how customers in Hanoi search and buy, including Vietnamese where you need it.
Checkout and payment methods for Hanoi
A manufacturer and dealer portal for Hanoi must support the way people here actually pay: cash on delivery, MoMo, ZaloPay, VNPay QR, bank transfer (Napas 247) and Visa and Mastercard.
Gateway selection depends on your category and merchant approval; we connect the provider, reconcile payments, automate retries and refunds, and never store raw card data. Prices, taxes and refunds appear in Vietnamese đồng (VND).
Business buyers around Cau Giay often want invoices or bank transfer, while consumers lean on cash on delivery. We support both flows.
- Visa and Mastercard
- Cash on delivery
- ZaloPay
- MoMo
- Bank transfer (Napas 247)
- VNPay QR
Delivery and fulfilment from Hanoi
Your manufacturer and dealer portal can book shipments and share tracking with Vietnam Post (VNPost), Giao Hàng Nhanh (GHN), Giao Hàng Tiết Kiệm (GHTK), Viettel Post, J&T Express and Ninja Van, or route orders to your own riders and stores across Hanoi.
Delivery rules can price by distance, weight, postcode or zone, offer same-day slots in dense areas, and switch on pickup points or click-and-collect where customers prefer them.
Connectivity in the area — Noi Bai Airport — makes regional and national dispatch from Hanoi practical.
Tax, invoicing and compliance in Vietnam
On tax: Vietnam VAT is 10% standard, temporarily reduced to 8% for many goods, and e-commerce platforms withhold tax for household sellers from July 2025.
On privacy we design around Decree 13/2023 on Personal Data Protection and the Personal Data Protection Law taking effect in 2026; on consumer rights the store reflects the Law on Protection of Consumer Rights 2023 and Decree 85/2021 on e-commerce, which requires website notification to the MOIT.
Our job is the engineering: price display with tax, invoice numbering, cookie and marketing consent, return and terms pages, role-based access and logs. Legal and tax conclusions stay with your own adviser in Vietnam.
Your own store alongside Shopee and TikTok Shop
For a Hanoi business, Shopee, TikTok Shop, Lazada and Tiki are useful shop windows — but fees, ranking changes and shared customer data limit how far you can grow on them alone.
Your manufacturer and dealer portal becomes the hub: marketplaces and social shops become extra outlets fed from one catalogue, while repeat customers buy directly from you at better margins.
Industries in Hanoi we work with
Popular online categories in Vietnam include fashion, beauty, electronics, mother and baby, groceries and home. Local demand in Hanoi is shaped by government, banks and tech companies, so we often design catalogues and B2B ordering around those sectors. In Hanoi, we most often build manufacturer and distributor portals for:
Machinery and equipment manufacturers
Machinery and equipment manufacturers get technical catalogue plus enquiries and RFQs workflows tailored to their operations.
Engineering component makers
We map how engineering component makers sell today and digitise it end to end — from enquiry and order to payment, dispatch and repeat purchase.
Electrical and automation brands
For electrical and automation brands, we usually start with partner portal, then add PIM and DAM for product data once orders are flowing.
Building-material manufacturers
Catalogue, pricing and fulfilment rules designed for building-material manufacturers in Hanoi, connected to the systems you already use.
Auto-parts companies
Auto-parts companies get spares and service plus technical catalogue workflows tailored to their operations.
Importers and master distributors
We map how importers and master distributors sell today and digitise it end to end — from enquiry and order to payment, dispatch and repeat purchase.
Take your Hanoi store onto customers' phones
In Hanoi, shoppers browse on phones first. Dealer, field-sales and service-technician apps can scan QR codes on products, look up spares, register warranties and place orders from the shop floor or the customer site.
Apps are published under your own developer accounts and share the same backend as your manufacturer and dealer portal, so offers, stock and orders are always consistent between web and mobile.
Order alerts, offers and abandoned-cart reminders go out on Hanoi time (UTC+7), in Vietnamese if you want.
- PIM and DAM for product data
- E-invoicing and tax systems
- WhatsApp Business API
- CRM and lead routing
- Warranty and service software
- Logistics partners
- Dealer management systems
- ERP and production planning
Integrations above are examples; we connect any system that offers a suitable API, database access or approved import and export process.
A phased launch plan for Hanoi
We launch the journeys that create value first, then add depth. A typical roadmap for a manufacturer and dealer portal in Hanoi:
| Phase | What goes live |
|---|---|
| Catalogue and enquiries | Technical catalogue, documents and RFQ capture with CRM routing. Configured for VND, cash on delivery and Vietnam Post (VNPost) from the start. |
| Partner portal | Dealer sign-in, protected pricing, ordering and ERP sync. |
| Service and apps | Spares, warranty, service requests and field apps. Reviewed against how Hanoi customers actually buy. |
We track qualified enquiries per month, quote-to-order conversion, dealer portal adoption, secondary-sales visibility, spare-part order accuracy and time to answer technical queries on a live dashboard from day one, so Hanoi results are visible, not promised.
Time zones, language and support
Our team covers UTC+7 — 1h 30m ahead of India (IST) — through three 8-hour shifts, so a Hanoi client always reaches someone during the local working day.
Project communication is in English; storefront content can be produced in Vietnamese. You get a named lead, direct engineer access and an NDA if you ask.
Our head office is in Chhapi, Gujarat, with an office in Hyderabad and representation in Nigeria, South Africa, Ethiopia and Zambia; Hanoi clients are served remotely with on-site workshops when the project needs them.
