The case for a multi-vendor marketplace in Kaunas
Kaunas is a second-largest city in lithuania, home to about 305,000 people, and one of the markets in Lithuania where we build multi-vendor marketplaces.
The local economy is driven by manufacturing, electronics, logistics and food, and commercial activity concentrates around Laisvės Alėja, the Kaunas Free Economic Zone and Žaliakalnis.
Logistics are supported by Kaunas Airport, the A1 motorway and Rail Baltica, which matters when you promise customers fast delivery.
Lithuania has SMEs make up 99% of all businesses in the European Union (European Commission). Lithuania is the birthplace of Vinted and a hub for fintech, so shoppers are comfortable with online payments and peer-to-peer commerce. Strong courier and locker coverage suits direct-to-consumer brands.
That is why more companies in Kaunas are moving from phone, WhatsApp and spreadsheet orders to a proper multi-vendor marketplace — one place where products, prices, payments, orders and customers are managed together.
Localised for Kaunas, not translated into it
A store that works in Kaunas respects local habits as well as local law. These are the details we configure first.
Currency and pricing
Prices, taxes, shipping and refunds are shown in euro (EUR), formatted the way Kaunas customers read them.
Language and content
Content can be produced in Lithuanian, English and Russian, so a Kaunas customer reads the store in the language they use at home.
Local trust signals
Trust is local: familiar names such as Lithuanian bank links (Swedbank, SEB, Luminor) and Paysera and Lietuvos paštas sit next to the buy button.
Domain, phone and contact
Using .lt where it suits you signals a local business to shoppers and search engines. Contact buttons are pre-set with +370, so a customer in Kaunas taps once to call or message.
Talent and partners nearby
With Kaunas University of Technology and Vytautas Magnus University close by, finding people to manage catalogues, content and support after launch is realistic in Kaunas.
Custom-built for how you sell in Kaunas
Kaunas businesses tell us what they sell and how they want to sell it; our engineers turn that into a custom multi-vendor marketplace, an admin system and a mobile app shaped around their operations.
In Kaunas we typically work with industry-specific marketplaces, regional seller networks, B2B supplier platforms and service-provider marketplaces, and with sellers in categories such as fashion and second-hand, electronics, furniture and beauty and wellness that have strong online demand in Lithuania.
Before any commitment you get a free requirements meeting, a demo built on your use case and a proposal priced to your budget.
Features of your multi-vendor marketplace in Kaunas
Each module below is configured — or custom-developed — to your requirements. You choose what launches first and what follows in later phases.
Vendor onboarding
Application, document verification, agreements, approval and seller dashboards with team access. Content and design can follow how customers in Kaunas search and buy, including Lithuanian and English where you need it.
Catalogue governance
Listing templates, moderation queues, category rules, image standards and duplicate detection. Bulk import and sync tools mean the Kaunas team never re-keys stock, prices or descriptions by hand.
Commission engine
Commissions and fees by vendor, category, product or transaction, with promotions funded by either party. Payment steps are built around Lithuanian bank links (Swedbank, SEB, Luminor), Paysera and Revolut, the options shoppers here already trust.
Order routing
Split carts, vendor-wise fulfilment, shipping rules, service areas and delivery tracking. Shipping rules can use Lietuvos paštas, Omniva and DPD Lietuva as well as your own delivery staff in Kaunas.
Settlements
Payout calculations, reconciliation reports and integration with split-payment providers where permitted. Stock can be held in Kaunas or anywhere in Lithuania, with pickup and local-delivery options where they make sense.
Trust and support
Ratings, reviews, returns, disputes, seller performance scores and customer-support workflows. Reports show which products, customers and areas of Kaunas drive revenue.
How Kaunas customers pay online
A multi-vendor marketplace for Kaunas must support the way people here actually pay: Lithuanian bank links (Swedbank, SEB, Luminor), Paysera, Revolut, Visa and Mastercard, Apple Pay and Google Pay and Klarna.
Gateway selection depends on your category and merchant approval; we connect the provider, reconcile payments, automate retries and refunds, and never store raw card data. Prices, taxes and refunds appear in euro (EUR).
Zone-based payment rules let you offer different options for Laisvės Alėja than for outer parts of Kaunas.
- Paysera
- Revolut
- Klarna
- Lithuanian bank links (Swedbank, SEB, Luminor)
- Visa and Mastercard
- Apple Pay and Google Pay
Delivery and fulfilment from Kaunas
Your multi-vendor marketplace can book shipments and share tracking with Lietuvos paštas, Omniva, DPD Lietuva, LP Express, Venipak and parcel lockers, or route orders to your own riders and stores across Kaunas.
Delivery rules can price by distance, weight, postcode or zone, offer same-day slots in dense areas, and switch on pickup points or click-and-collect where customers prefer them.
Connectivity in the area — Kaunas Airport, the A1 motorway and Rail Baltica — makes regional and national dispatch from Kaunas practical.
Tax, invoicing and compliance in Lithuania
Lithuania charges 21% VAT with 9% and 5% reduced rates and is part of the EU One-Stop Shop for B2C sales.
On privacy we design around the GDPR, enforced by the State Data Protection Inspectorate; on consumer rights the store reflects the Civil Code and Law on Consumer Protection, with 14-day withdrawal and obligatory Lithuanian-language information.
Our job is the engineering: price display with tax, invoice numbering, cookie and marketing consent, return and terms pages, role-based access and logs. Legal and tax conclusions stay with your own adviser in Lithuania.
Kaunas sellers: marketplace plus your own store
Selling in Kaunas through Pigu.lt, Skelbiu.lt and Vinted gets you reach quickly, yet the buyer belongs to the platform, not to you.
Your multi-vendor marketplace becomes the hub: marketplaces and social shops become extra outlets fed from one catalogue, while repeat customers buy directly from you at better margins.
Industries in Kaunas we work with
Popular online categories in Lithuania include fashion and second-hand, electronics, furniture, beauty and wellness, groceries and sporting goods. Local demand in Kaunas is shaped by manufacturing, electronics, logistics and food, so we often design catalogues and B2B ordering around those sectors. In Kaunas, we most often build multi-vendor marketplaces for:
Industry-specific marketplaces
We map how industry-specific marketplaces sell today and digitise it end to end — from enquiry and order to payment, dispatch and repeat purchase.
Regional seller networks
For regional seller networks, we usually start with commission engine, then add KYC and business verification once orders are flowing.
B2B supplier platforms
Catalogue, pricing and fulfilment rules designed for B2B supplier platforms in Kaunas, connected to the systems you already use.
Service-provider marketplaces
Service-provider marketplaces get order routing plus trust and support workflows tailored to their operations.
Institutional procurement platforms
We map how institutional procurement platforms sell today and digitise it end to end — from enquiry and order to payment, dispatch and repeat purchase.
Artisan and curated brand marketplaces
For artisan and curated brand marketplaces, we usually start with vendor onboarding, then add CRM and helpdesk once orders are flowing.
Take your Kaunas store onto customers' phones
Separate buyer and seller apps let customers shop and track orders while vendors manage listings, accept orders and see payouts from their phones.
Apps are published under your own developer accounts and share the same backend as your multi-vendor marketplace, so offers, stock and orders are always consistent between web and mobile.
Order alerts, offers and abandoned-cart reminders go out on Kaunas time (UTC+3), in Lithuanian and English if you want.
- Tax and invoicing systems
- WhatsApp and push notifications
- Search and recommendation engines
- KYC and business verification
- Logistics aggregators
- Analytics and BI
- Split-payment and escrow providers
- CRM and helpdesk
Integrations above are examples; we connect any system that offers a suitable API, database access or approved import and export process.
How we phase your multi-vendor marketplace
Value first, depth later. For a multi-vendor marketplace serving Kaunas, the usual sequence looks like this:
| Phase | What goes live |
|---|---|
| Pilot marketplace | Seller onboarding, catalogue, checkout, order routing and basic payouts. Configured for EUR, Lithuanian bank links (Swedbank, SEB, Luminor) and Lietuvos paštas from the start. |
| Govern and grow | Moderation, commissions, promotions, reviews and dispute handling. |
| Scale | Buyer and seller apps, new categories, cities and service areas. Reviewed against how Kaunas customers actually buy. |
Success is measured on active sellers, GMV and take rate, listing approval time, order defect rate, seller payout accuracy and buyer repeat rate — tracked on a dashboard you can see from launch day.
Time zones, language and support
Our team covers UTC+3 — 2h 30m behind India (IST) — through three 8-hour shifts, so a Kaunas client always reaches someone during the local working day.
Project communication is in English; storefront content can be produced in Lithuanian. You get a named lead, direct engineer access and an NDA if you ask.
Our head office is in Chhapi, Gujarat, with an office in Hyderabad and representation in Nigeria, South Africa, Ethiopia and Zambia; Kaunas clients are served remotely with on-site workshops when the project needs them.
