Why a B2B ordering portal makes sense for Chania
Chania is a commercial centre in Greece home to about 55,000 people, and one of the places where we build B2B and wholesale portals for local businesses.
Cretan port city with tourism and agri-food exports — a business base that increasingly wants to sell online rather than through calls, messages and spreadsheets.
Greece has SMEs make up 99% of all businesses in the European Union (European Commission). Greek shoppers research heavily on Skroutz and expect cash-on-delivery and IRIS options. Island delivery rules and Greek-language product content are important.
Shoppers and trade buyers in Chania already compare options on their phones; a B2B ordering portal that loads fast, shows accurate stock and accepts Visa and Mastercard turns that research into orders.
Localised for Chania, not translated into it
A store that works in Chania respects local habits as well as local law. These are the details we configure first.
Currency and pricing
Prices, taxes, shipping and refunds are shown in euro (EUR), formatted the way Chania customers read them.
Language and content
Content can be produced in Greek, so a Chania customer reads the store in the language they use at home.
Local trust signals
Badges for Visa and Mastercard and IRIS instant payments, ELTA Courier delivery and clear return terms reassure first-time buyers in Chania.
Domain, phone and contact
A .gr domain (or your own) builds local trust and search relevance. Contact buttons are pre-set with +30, so a customer in Chania taps once to call or message.
Custom-built for how you sell in Chania
We do not hand Chania businesses a ready-made theme: we study how you sell, then build the online platform and Android/iOS app your customers and staff actually need.
Typical clients include FMCG distributors, industrial suppliers, electrical and hardware traders and medical and institutional suppliers. Categories that sell especially well online in Greece — electronics, fashion, beauty and home — get catalogue structures and filters designed for them.
We start with a requirements meeting, show you a working demo within 24 hours, and only then propose scope, milestones and budget.
Core modules we build for Chania clients
These are the building blocks of a B2B ordering portal. We scope them with you, so you pay for what your Chania operation needs.
Business accounts
Registration, KYC and approval, company hierarchies, branches, buyers and approvers with their own permissions. Bulk import and sync tools mean the Chania team never re-keys stock, prices or descriptions by hand.
Contract pricing
Price lists by customer, group or territory, quantity slabs, pack sizes, minimum order values and negotiated rates. Customers in Chania can pay with Visa and Mastercard, IRIS instant payments and PayPal, with receipts and refunds handled in the same admin.
Quick and bulk ordering
SKU-code entry, spreadsheet upload, saved lists, re-order from history and scheduled repeat orders. Delivery can be booked through ELTA Courier, ACS and Geniki Taxydromiki or dispatched by your own riders around Chania.
Quotes and approvals
Request-for-quotation, counter-offers, purchase-order upload and multi-level approval before submission. Inventory can sit in Chania, in a partner warehouse or across Greece, with click-and-collect where customers want it.
Credit and payments
Online payment, credit limits, pay-later terms, outstanding statements and payment reminders where approved. Revenue reports by product, repeat buyer and delivery area of Chania guide stock and marketing decisions.
Sales-team tools
Order on behalf of customers, territory assignment, visit notes and performance dashboards for representatives. Content and design can follow how customers in Chania search and buy, including Greek where you need it.
Checkout and payment methods for Chania
Checkout is where most online sales are won or lost. In Greece, customers expect to pay with Visa and Mastercard, IRIS instant payments and PayPal, and many also look for cash on delivery (antikatavoli), bank transfer and Klarna.
Provider approval, settlement time and fees differ by business type, so we shortlist gateways with you, then wire up status updates, refunds and reconciliation in EUR — card details stay with the provider.
- Visa and Mastercard
- Klarna
- PayPal
- Cash on delivery (antikatavoli)
- Bank transfer
- IRIS instant payments
Delivery and fulfilment from Chania
Your B2B ordering portal can book shipments and share tracking with ELTA Courier, ACS, Geniki Taxydromiki, Speedex and BOX NOW lockers, or route orders to your own riders and stores across Chania.
Delivery rules can price by distance, weight, postcode or zone, offer same-day slots in dense areas, and switch on pickup points or click-and-collect where customers prefer them.
Rules Chania sellers must respect online
Tax basics: Greek VAT (FPA) is 24% standard with 13% and 6% reduced rates, and lower rates on some Aegean islands.
On privacy we design around the EU General Data Protection Regulation (GDPR) and the ePrivacy rules on cookies and marketing consent, enforced by the Hellenic Data Protection Authority; on consumer rights the store reflects the EU Consumer Rights Directive (14-day withdrawal right), the Digital Services Act and, from June 2025, the European Accessibility Act for online shops and Law 2251/1994 on consumer protection.
Controls we implement include compliant invoices, consent capture, policy pages, restricted staff access and audit trails. Please confirm the final legal and tax position with a local adviser in Chania.
Owning your channel in Greece
Selling in Chania through Skroutz, Public and Plaisio gets you reach quickly, yet the buyer belongs to the platform, not to you.
Your B2B ordering portal becomes the hub: marketplaces and social shops become extra outlets fed from one catalogue, while repeat customers buy directly from you at better margins.
Who we build for in Chania
Popular online categories in Greece include electronics, fashion, beauty, home, food and olive oil and tourism products. Cretan port city with tourism and agri-food exports — which shapes what local businesses need online. In Chania, we most often build B2B and wholesale portals for:
Wholesalers
Catalogue, pricing and fulfilment rules designed for wholesalers in Chania, connected to the systems you already use.
FMCG distributors
FMCG distributors get contract pricing plus quotes and approvals workflows tailored to their operations.
Industrial suppliers
We map how industrial suppliers sell today and digitise it end to end — from enquiry and order to payment, dispatch and repeat purchase.
Electrical and hardware traders
For electrical and hardware traders, we usually start with credit and payments, then add warehouse and inventory systems once orders are flowing.
Medical and institutional suppliers
Catalogue, pricing and fulfilment rules designed for medical and institutional suppliers in Chania, connected to the systems you already use.
Dealer networks
Dealer networks get sales-team tools plus contract pricing workflows tailored to their operations.
Add a mobile app for Chania customers
Phones carry most traffic in Greece. A dealer and sales-representative app lets buyers re-order in seconds, scan products, check statements and receive scheme announcements, while reps take orders at the counter even with patchy connectivity.
Apps are published under your own developer accounts and share the same backend as your B2B ordering portal, so offers, stock and orders are always consistent between web and mobile.
Order alerts, offers and abandoned-cart reminders go out on Chania time (UTC+3), in Greek if you want.
- CRM and lead management
- WhatsApp and SMS notifications
- Credit and payment gateways
- BI and reporting tools
- Warehouse and inventory systems
- Accounting and e-invoicing
- ERP (SAP, Oracle, Microsoft Dynamics, Tally, Zoho)
- Logistics and freight partners
Integrations above are examples; we connect any system that offers a suitable API, database access or approved import and export process.
A phased launch plan for Chania
We launch the journeys that create value first, then add depth. A typical roadmap for a B2B ordering portal in Chania:
| Phase | What goes live |
|---|---|
| Launch portal | Accounts, contract pricing, catalogue, ordering and ERP order sync. Configured for EUR, Visa and Mastercard and ELTA Courier from the start. |
| Automate | Quotes, approvals, credit, statements and notifications. |
| Expand | Dealer and sales-rep apps, analytics and new territories. Reviewed against how Chania customers actually buy. |
We track order-entry time, share of orders placed online, order accuracy, days sales outstanding, repeat-order frequency and sales-rep productivity on a live dashboard from day one, so Chania results are visible, not promised.
Support hours and communication for Chania
Our team covers UTC+3 — 2h 30m behind India (IST) — through three 8-hour shifts, so a Chania client always reaches someone during the local working day.
We work in English and can deliver storefront content in Greek. NDAs are signed on request, and you get a named project lead plus direct access to the engineers building your B2B ordering portal.
Our head office is in Chhapi, Gujarat, with an office in Hyderabad and representation in Nigeria, South Africa, Ethiopia and Zambia; Chania clients are served remotely with on-site workshops when the project needs them.
