The case for a B2B ordering portal in Kavala
Kavala is a commercial centre in Greece home to about 52,000 people, and one of the places where we build B2B and wholesale portals for local businesses.
Greece has SMEs make up 99% of all businesses in the European Union (European Commission). Greek shoppers research heavily on Skroutz and expect cash-on-delivery and IRIS options. Island delivery rules and Greek-language product content are important.
For a business in Kavala, the opportunity is to own the customer relationship: your own B2B ordering portal keeps your margin, your data and your brand, while marketplaces and social channels become additional sales routes instead of the only one.
Local details we build into every Kavala project
Conversion in Kavala depends on small local signals — the right currency, the right words and the right payment and courier names.
Currency and pricing
The store speaks euro: EUR amounts from product page to invoice, so Kavala buyers never convert in their heads.
Language and content
Content can be produced in Greek, so a Kavala customer reads the store in the language they use at home.
Local trust signals
We add the payment logos, courier names and policy pages shoppers in Kavala recognise: Visa and Mastercard and IRIS instant payments and delivery through ELTA Courier.
Domain, phone and contact
A .gr domain (or your own) builds local trust and search relevance. Click-to-call and WhatsApp buttons use the +30 calling code so customers reach you without dialling errors.
Designed to your requirements, not a template
If you run a business in Kavala and want to sell online, we build an e-commerce platform and mobile application to your exact requirements, from the first product page to the last delivery update.
Typical clients include FMCG distributors, industrial suppliers, electrical and hardware traders and medical and institutional suppliers. Categories that sell especially well online in Greece — electronics, fashion, beauty and home — get catalogue structures and filters designed for them.
We start with a requirements meeting, show you a working demo within 24 hours, and only then propose scope, milestones and budget.
Core modules we build for Kavala clients
Nothing here is fixed: modules are switched on, reshaped or built from scratch around how your Kavala business sells.
Business accounts
Registration, KYC and approval, company hierarchies, branches, buyers and approvers with their own permissions. Reports show which products, customers and areas of Kavala drive revenue.
Contract pricing
Price lists by customer, group or territory, quantity slabs, pack sizes, minimum order values and negotiated rates. Pages, search filters and wording are tuned to how people in Kavala look for products, in Greek if your audience needs it.
Quick and bulk ordering
SKU-code entry, spreadsheet upload, saved lists, re-order from history and scheduled repeat orders. Product data imports from your existing sheets or ERP, so Kavala teams do not re-type thousands of items.
Quotes and approvals
Request-for-quotation, counter-offers, purchase-order upload and multi-level approval before submission. Payment steps are built around Visa and Mastercard, IRIS instant payments and PayPal, the options shoppers here already trust.
Credit and payments
Online payment, credit limits, pay-later terms, outstanding statements and payment reminders where approved. Delivery can be booked through ELTA Courier, ACS and Geniki Taxydromiki or dispatched by your own riders around Kavala.
Sales-team tools
Order on behalf of customers, territory assignment, visit notes and performance dashboards for representatives. Stock can be held in Kavala or anywhere in Greece, with pickup and local-delivery options where they make sense.
Industries in Kavala we work with
Popular online categories in Greece include electronics, fashion, beauty, home, food and olive oil and tourism products. In Kavala, we most often build B2B and wholesale portals for:
Wholesalers
Wholesalers get business accounts plus quick and bulk ordering workflows tailored to their operations.
FMCG distributors
We map how FMCG distributors sell today and digitise it end to end — from enquiry and order to payment, dispatch and repeat purchase.
Industrial suppliers
For industrial suppliers, we usually start with quotes and approvals, then add CRM and lead management once orders are flowing.
Electrical and hardware traders
Catalogue, pricing and fulfilment rules designed for electrical and hardware traders in Kavala, connected to the systems you already use.
Medical and institutional suppliers
Medical and institutional suppliers get credit and payments plus business accounts workflows tailored to their operations.
Dealer networks
We map how dealer networks sell today and digitise it end to end — from enquiry and order to payment, dispatch and repeat purchase.
Payments customers in Kavala expect
A store that serves Kavala should let customers pay the way they do offline: Visa and Mastercard, IRIS instant payments, PayPal and cash on delivery (antikatavoli).
We integrate suitable gateways and providers for your business category and merchant eligibility, handle payment status, failed-payment retries and refunds, and keep sensitive card data with the provider rather than on your servers. All amounts are shown in euro (EUR).
- Cash on delivery (antikatavoli)
- Klarna
- Visa and Mastercard
- PayPal
- Bank transfer
- IRIS instant payments
Shipping, couriers and local delivery in Kavala
Your B2B ordering portal can book shipments and share tracking with ELTA Courier, ACS, Geniki Taxydromiki, Speedex and BOX NOW lockers, or route orders to your own riders and stores across Kavala.
Delivery rules can price by distance, weight, postcode or zone, offer same-day slots in dense areas, and switch on pickup points or click-and-collect where customers prefer them.
Owning your channel in Greece
Selling in Kavala through Skroutz, Public and Plaisio gets you reach quickly, yet the buyer belongs to the platform, not to you.
Your B2B ordering portal becomes the hub: marketplaces and social shops become extra outlets fed from one catalogue, while repeat customers buy directly from you at better margins.
Selling online legally in Greece
Greek VAT (FPA) is 24% standard with 13% and 6% reduced rates, and lower rates on some Aegean islands.
Customer data is handled with the EU General Data Protection Regulation (GDPR) and the ePrivacy rules on cookies and marketing consent, enforced by the Hellenic Data Protection Authority in mind, and the storefront follows the EU Consumer Rights Directive (14-day withdrawal right), the Digital Services Act and, from June 2025, the European Accessibility Act for online shops and Law 2251/1994 on consumer protection.
Our job is the engineering: price display with tax, invoice numbering, cookie and marketing consent, return and terms pages, role-based access and logs. Legal and tax conclusions stay with your own adviser in Greece.
Mobile commerce in Kavala
A dealer and sales-representative app lets buyers re-order in seconds, scan products, check statements and receive scheme announcements, while reps take orders at the counter even with patchy connectivity.
Apps are published under your own developer accounts and share the same backend as your B2B ordering portal, so offers, stock and orders are always consistent between web and mobile.
Push notifications can be timed to UTC+3 so offers reach Kavala customers when they are awake, and the interface can run in Greek.
- WhatsApp and SMS notifications
- Logistics and freight partners
- Accounting and e-invoicing
- ERP (SAP, Oracle, Microsoft Dynamics, Tally, Zoho)
- BI and reporting tools
- Warehouse and inventory systems
- Credit and payment gateways
- CRM and lead management
Integrations above are examples; we connect any system that offers a suitable API, database access or approved import and export process.
Launch roadmap and success metrics
We launch the journeys that create value first, then add depth. A typical roadmap for a B2B ordering portal in Kavala:
| Phase | What goes live |
|---|---|
| Launch portal | Accounts, contract pricing, catalogue, ordering and ERP order sync. Configured for EUR, Visa and Mastercard and ELTA Courier from the start. |
| Automate | Quotes, approvals, credit, statements and notifications. |
| Expand | Dealer and sales-rep apps, analytics and new territories. Reviewed against how Kavala customers actually buy. |
Success is measured on order-entry time, share of orders placed online, order accuracy, days sales outstanding, repeat-order frequency and sales-rep productivity — tracked on a dashboard you can see from launch day.
How Kavala clients work with us
Kavala runs on UTC+3, which is 2h 30m behind India (IST). With three 8-hour shifts we are available 24×7, so meetings, demos and urgent fixes happen in your working hours.
Project communication is in English; storefront content can be produced in Greek. You get a named lead, direct engineer access and an NDA if you ask.
Our head office is in Chhapi, Gujarat, with an office in Hyderabad and representation in Nigeria, South Africa, Ethiopia and Zambia; Kavala clients are served remotely with on-site workshops when the project needs them.
