Why a B2B ordering portal makes sense for Chandni Chowk
Chandni Chowk is a neighborhood of delhi in old delhi, india, and one of the markets in Delhi, India where we build B2B and wholesale portals.
Historic wholesale market — a business base that increasingly wants to sell online rather than through calls, messages and spreadsheets.
Across Delhi, the economy is shaped by government, wholesale trade (Chandni Chowk, Sadar Bazar), services, startups and one of India's richest consumer markets, with New Delhi as the state capital.
India has more than 6 crore (60 million) MSMEs registered on the Udyam portal (Ministry of MSME). India has the world's largest real-time payments system in UPI and one of the fastest-growing online shopper bases, increasingly from tier-2 and tier-3 cities. Businesses that own their store — with UPI, COD, regional languages and WhatsApp updates — build loyal customers instead of renting them from marketplaces.
That is why more companies in Chandni Chowk are moving from phone, WhatsApp and spreadsheet orders to a proper B2B ordering portal — one place where products, prices, payments, orders and customers are managed together.
What makes a Chandni Chowk store feel local
A store that works in Chandni Chowk respects local habits as well as local law. These are the details we configure first.
Currency and pricing
The store speaks Indian rupee: INR amounts from product page to invoice, so Chandni Chowk buyers never convert in their heads.
Language and content
We localise pages, emails and notifications into Hindi, English and Punjabi where your audience needs it.
Local trust signals
Badges for UPI (Google Pay, PhonePe, Paytm) and RuPay, Visa and Mastercard cards, Delhivery delivery and clear return terms reassure first-time buyers in Chandni Chowk.
Domain, phone and contact
Using .in where it suits you signals a local business to shoppers and search engines. Click-to-call and WhatsApp buttons use the +91 calling code so customers reach you without dialling errors.
Designed to your requirements, not a template
Chandni Chowk businesses tell us what they sell and how they want to sell it; our engineers turn that into a custom B2B ordering portal, an admin system and a mobile app shaped around their operations.
Typical clients include FMCG distributors, industrial suppliers, electrical and hardware traders and medical and institutional suppliers. Categories that sell especially well online in India — mobiles and electronics, fashion and ethnic wear, beauty and personal care and groceries and FMCG — get catalogue structures and filters designed for them.
Before any commitment you get a free requirements meeting, a demo built on your use case and a proposal priced to your budget.
Features of your B2B ordering portal in Chandni Chowk
Each module below is configured — or custom-developed — to your requirements. You choose what launches first and what follows in later phases.
Business accounts
Registration, KYC and approval, company hierarchies, branches, buyers and approvers with their own permissions. Shipping rules can use Delhivery, Blue Dart and Shiprocket as well as your own delivery staff in Chandni Chowk.
Contract pricing
Price lists by customer, group or territory, quantity slabs, pack sizes, minimum order values and negotiated rates. Multiple stock points in Delhi are supported, so a Chandni Chowk order ships from the nearest one.
Quick and bulk ordering
SKU-code entry, spreadsheet upload, saved lists, re-order from history and scheduled repeat orders. Reports show which products, customers and areas of Chandni Chowk drive revenue.
Quotes and approvals
Request-for-quotation, counter-offers, purchase-order upload and multi-level approval before submission. Pages, search filters and wording are tuned to how people in Chandni Chowk look for products, in Hindi and English if your audience needs it.
Credit and payments
Online payment, credit limits, pay-later terms, outstanding statements and payment reminders where approved. Catalogues come in from spreadsheets, ERP exports or supplier feeds, so your Chandni Chowk team keeps its current way of working.
Sales-team tools
Order on behalf of customers, territory assignment, visit notes and performance dashboards for representatives. Customers in Chandni Chowk can pay with UPI (Google Pay, PhonePe, Paytm), RuPay, Visa and Mastercard cards and net banking, with receipts and refunds handled in the same admin.
Industries in Chandni Chowk we work with
Popular online categories in India include mobiles and electronics, fashion and ethnic wear, beauty and personal care, groceries and FMCG, home and kitchen and B2B industrial supplies. Historic wholesale market — which shapes what local businesses need online. In Chandni Chowk, we most often build B2B and wholesale portals for:
Wholesalers
For wholesalers, we usually start with contract pricing, then add ERP (SAP, Oracle, Microsoft Dynamics, Tally, Zoho) once orders are flowing.
FMCG distributors
Catalogue, pricing and fulfilment rules designed for FMCG distributors in Chandni Chowk, connected to the systems you already use.
Industrial suppliers
Industrial suppliers get quick and bulk ordering plus credit and payments workflows tailored to their operations.
Electrical and hardware traders
We map how electrical and hardware traders sell today and digitise it end to end — from enquiry and order to payment, dispatch and repeat purchase.
Medical and institutional suppliers
For medical and institutional suppliers, we usually start with sales-team tools, then add credit and payment gateways once orders are flowing.
Dealer networks
Catalogue, pricing and fulfilment rules designed for dealer networks in Chandni Chowk, connected to the systems you already use.
How Chandni Chowk customers pay online
Shoppers in Chandni Chowk rarely abandon a cart over price alone — they leave when their usual method is missing. Here that means UPI (Google Pay, PhonePe, Paytm), RuPay, Visa and Mastercard cards and net banking, then cash on delivery, EMI and cardless EMI and wallets and UPI AutoPay for subscriptions.
We integrate suitable gateways and providers for your business category and merchant eligibility, handle payment status, failed-payment retries and refunds, and keep sensitive card data with the provider rather than on your servers. All amounts are shown in Indian rupee (INR) with GST-ready invoices.
- RuPay, Visa and Mastercard cards
- Net banking
- UPI (Google Pay, PhonePe, Paytm)
- Wallets and UPI AutoPay for subscriptions
- Cash on delivery
- EMI and cardless EMI
Delivery and fulfilment from Chandni Chowk
Your B2B ordering portal can book shipments and share tracking with Delhivery, Blue Dart, Shiprocket, DTDC, Xpressbees, Ecom Express and India Post, or route orders to your own riders and stores across Chandni Chowk.
We set up shipping zones, cut-off times, free-shipping thresholds, cash-collection rules and returns so the promise on the product page matches what your team can deliver.
Your own store alongside Amazon.in and Flipkart
For a Chandni Chowk business, Amazon.in, Flipkart, Meesho and Myntra are useful shop windows — but fees, ranking changes and shared customer data limit how far you can grow on them alone.
NNT Mart gives you a channel you own: your domain, your customer list, your pricing and your brand. Where it helps, we connect product feeds and orders from marketplaces so stock stays in sync and your team works from one dashboard.
Rules Chandni Chowk sellers must respect online
Tax basics: India levies GST, rationalised in September 2025 into main slabs of 5% and 18% with a 40% rate for select goods; e-commerce operators collect TCS, and e-invoicing and e-way bills apply above set thresholds.
Businesses registered in Delhi carry GST state code 07 in their GSTIN, and intra-state sales are billed as CGST + SGST while sales to other states are billed as IGST.
On privacy we design around the Digital Personal Data Protection Act 2023 and the DPDP Rules 2025, alongside the IT Act 2000; on consumer rights the store reflects the Consumer Protection (E-Commerce) Rules 2020, which require seller details, country of origin, grievance officers and clear return and refund policies, plus the Legal Metrology rules on product labelling.
Controls we implement include compliant invoices, consent capture, policy pages, restricted staff access and audit trails. Please confirm the final legal and tax position with a local adviser in Chandni Chowk.
Add a mobile app for Chandni Chowk customers
Phones carry most traffic in India. A dealer and sales-representative app lets buyers re-order in seconds, scan products, check statements and receive scheme announcements, while reps take orders at the counter even with patchy connectivity.
Apps are published under your own developer accounts and share the same backend as your B2B ordering portal, so offers, stock and orders are always consistent between web and mobile.
Order alerts, offers and abandoned-cart reminders go out on Chandni Chowk time (UTC+5:30), in Hindi and English if you want.
- ERP (SAP, Oracle, Microsoft Dynamics, Tally, Zoho)
- WhatsApp and SMS notifications
- Logistics and freight partners
- Credit and payment gateways
- Accounting and e-invoicing
- BI and reporting tools
- CRM and lead management
- Warehouse and inventory systems
Integrations above are examples; we connect any system that offers a suitable API, database access or approved import and export process.
From first demo to growth in Chandni Chowk
We launch the journeys that create value first, then add depth. A typical roadmap for a B2B ordering portal in Chandni Chowk:
| Phase | What goes live |
|---|---|
| Launch portal | Accounts, contract pricing, catalogue, ordering and ERP order sync. Configured for INR, UPI (Google Pay, PhonePe, Paytm) and Delhivery from the start. |
| Automate | Quotes, approvals, credit, statements and notifications. |
| Expand | Dealer and sales-rep apps, analytics and new territories. Reviewed against how Chandni Chowk customers actually buy. |
We track order-entry time, share of orders placed online, order accuracy, days sales outstanding, repeat-order frequency and sales-rep productivity on a live dashboard from day one, so Chandni Chowk results are visible, not promised.
Working with our team from Chandni Chowk
Chandni Chowk runs on UTC+5:30, the same clock as our engineering team in India. With three 8-hour shifts we are available 24×7, so meetings, demos and urgent fixes happen in your working hours.
We work in English and can deliver storefront content in Hindi, English and Punjabi. NDAs are signed on request, and you get a named project lead plus direct access to the engineers building your B2B ordering portal.
Our head office is in Chhapi, Gujarat, with an office in Hyderabad and representation in Nigeria, South Africa, Ethiopia and Zambia; Chandni Chowk clients are served remotely with on-site workshops when the project needs them.
