The case for a B2B ordering portal in Okhla
Okhla is a neighbourhood in south delhi, india, and one of the markets in Delhi, India where we build B2B and wholesale portals.
Industrial and warehousing area — a business base that increasingly wants to sell online rather than through calls, messages and spreadsheets.
Across Delhi, the economy is shaped by government, wholesale trade (Chandni Chowk, Sadar Bazar), services, startups and one of India's richest consumer markets, with New Delhi as the state capital.
India has more than 6 crore (60 million) MSMEs registered on the Udyam portal (Ministry of MSME). India has the world's largest real-time payments system in UPI and one of the fastest-growing online shopper bases, increasingly from tier-2 and tier-3 cities. Businesses that own their store — with UPI, COD, regional languages and WhatsApp updates — build loyal customers instead of renting them from marketplaces.
Shoppers and trade buyers in Okhla already compare options on their phones; a B2B ordering portal that loads fast, shows accurate stock and accepts UPI (Google Pay, PhonePe, Paytm) turns that research into orders.
Localised for Okhla, not translated into it
Conversion in Okhla depends on small local signals — the right currency, the right words and the right payment and courier names.
Currency and pricing
The store speaks Indian rupee: INR amounts from product page to invoice, so Okhla buyers never convert in their heads.
Language and content
We localise pages, emails and notifications into Hindi, English and Punjabi where your audience needs it.
Local trust signals
We add the payment logos, courier names and policy pages shoppers in Okhla recognise: UPI (Google Pay, PhonePe, Paytm) and RuPay, Visa and Mastercard cards and delivery through Delhivery.
Domain, phone and contact
A .in domain (or your own) builds local trust and search relevance. Contact buttons are pre-set with +91, so a customer in Okhla taps once to call or message.
A B2B ordering portal built around your Okhla business
Every NNT Mart B2B ordering portal in Okhla is engineered to the client's own brief — the web platform, the admin panel and, when you need one, a mobile application built for your workflow.
Typical clients include FMCG distributors, industrial suppliers, electrical and hardware traders and medical and institutional suppliers. Categories that sell especially well online in India — mobiles and electronics, fashion and ethnic wear, beauty and personal care and groceries and FMCG — get catalogue structures and filters designed for them.
Before any commitment you get a free requirements meeting, a demo built on your use case and a proposal priced to your budget.
Core modules we build for Okhla clients
These are the building blocks of a B2B ordering portal. We scope them with you, so you pay for what your Okhla operation needs.
Business accounts
Registration, KYC and approval, company hierarchies, branches, buyers and approvers with their own permissions. Couriers such as Delhivery, Blue Dart and Shiprocket plug in alongside your own fleet for Okhla orders.
Contract pricing
Price lists by customer, group or territory, quantity slabs, pack sizes, minimum order values and negotiated rates. Inventory can sit in Okhla, in a partner warehouse or across Delhi, with click-and-collect where customers want it.
Quick and bulk ordering
SKU-code entry, spreadsheet upload, saved lists, re-order from history and scheduled repeat orders. Dashboards break sales down by product, customer and neighbourhood of Okhla, so you see what to promote.
Quotes and approvals
Request-for-quotation, counter-offers, purchase-order upload and multi-level approval before submission. Pages, search filters and wording are tuned to how people in Okhla look for products, in Hindi and English if your audience needs it.
Credit and payments
Online payment, credit limits, pay-later terms, outstanding statements and payment reminders where approved. Bulk import and sync tools mean the Okhla team never re-keys stock, prices or descriptions by hand.
Sales-team tools
Order on behalf of customers, territory assignment, visit notes and performance dashboards for representatives. Payment steps are built around UPI (Google Pay, PhonePe, Paytm), RuPay, Visa and Mastercard cards and net banking, the options shoppers here already trust.
How Okhla customers pay online
Shoppers in Okhla rarely abandon a cart over price alone — they leave when their usual method is missing. Here that means UPI (Google Pay, PhonePe, Paytm), RuPay, Visa and Mastercard cards and net banking, then cash on delivery, EMI and cardless EMI and wallets and UPI AutoPay for subscriptions.
We integrate suitable gateways and providers for your business category and merchant eligibility, handle payment status, failed-payment retries and refunds, and keep sensitive card data with the provider rather than on your servers. All amounts are shown in Indian rupee (INR) with GST-ready invoices.
- Net banking
- UPI (Google Pay, PhonePe, Paytm)
- EMI and cardless EMI
- Cash on delivery
- Wallets and UPI AutoPay for subscriptions
- RuPay, Visa and Mastercard cards
Delivery and fulfilment from Okhla
Your B2B ordering portal can book shipments and share tracking with Delhivery, Blue Dart, Shiprocket, DTDC, Xpressbees, Ecom Express and India Post, or route orders to your own riders and stores across Okhla.
Delivery rules can price by distance, weight, postcode or zone, offer same-day slots in dense areas, and switch on pickup points or click-and-collect where customers prefer them.
Compliance built into your B2B ordering portal
Tax basics: India levies GST, rationalised in September 2025 into main slabs of 5% and 18% with a 40% rate for select goods; e-commerce operators collect TCS, and e-invoicing and e-way bills apply above set thresholds.
Businesses registered in Delhi carry GST state code 07 in their GSTIN, and intra-state sales are billed as CGST + SGST while sales to other states are billed as IGST.
On privacy we design around the Digital Personal Data Protection Act 2023 and the DPDP Rules 2025, alongside the IT Act 2000; on consumer rights the store reflects the Consumer Protection (E-Commerce) Rules 2020, which require seller details, country of origin, grievance officers and clear return and refund policies, plus the Legal Metrology rules on product labelling.
We build the technical controls — tax-inclusive pricing, compliant invoices, consent banners, terms and return pages, data-access roles and audit logs. We are not a law firm, so final legal and tax positions should be confirmed with your own adviser in Delhi.
Marketplaces vs. your own B2B ordering portal in Okhla
Selling in Okhla through Amazon.in, Flipkart and Meesho gets you reach quickly, yet the buyer belongs to the platform, not to you.
Your B2B ordering portal becomes the hub: marketplaces and social shops become extra outlets fed from one catalogue, while repeat customers buy directly from you at better margins.
Businesses that use NNT Mart in Okhla
Popular online categories in India include mobiles and electronics, fashion and ethnic wear, beauty and personal care, groceries and FMCG, home and kitchen and B2B industrial supplies. Industrial and warehousing area — which shapes what local businesses need online. In Okhla, we most often build B2B and wholesale portals for:
Wholesalers
We map how wholesalers sell today and digitise it end to end — from enquiry and order to payment, dispatch and repeat purchase.
FMCG distributors
For FMCG distributors, we usually start with quick and bulk ordering, then add accounting and e-invoicing once orders are flowing.
Industrial suppliers
Catalogue, pricing and fulfilment rules designed for industrial suppliers in Okhla, connected to the systems you already use.
Electrical and hardware traders
Electrical and hardware traders get quotes and approvals plus sales-team tools workflows tailored to their operations.
Medical and institutional suppliers
We map how medical and institutional suppliers sell today and digitise it end to end — from enquiry and order to payment, dispatch and repeat purchase.
Dealer networks
For dealer networks, we usually start with business accounts, then add logistics and freight partners once orders are flowing.
Add a mobile app for Okhla customers
A dealer and sales-representative app lets buyers re-order in seconds, scan products, check statements and receive scheme announcements, while reps take orders at the counter even with patchy connectivity.
One backend serves the website and the apps, and the apps ship under your own Google Play and App Store accounts — so what you change once appears everywhere.
Push notifications can be timed to UTC+5:30 so offers reach Okhla customers when they are awake, and the interface can run in Hindi and English.
- Credit and payment gateways
- ERP (SAP, Oracle, Microsoft Dynamics, Tally, Zoho)
- Accounting and e-invoicing
- Logistics and freight partners
- WhatsApp and SMS notifications
- CRM and lead management
- Warehouse and inventory systems
- BI and reporting tools
Integrations above are examples; we connect any system that offers a suitable API, database access or approved import and export process.
A phased launch plan for Okhla
We launch the journeys that create value first, then add depth. A typical roadmap for a B2B ordering portal in Okhla:
| Phase | What goes live |
|---|---|
| Launch portal | Accounts, contract pricing, catalogue, ordering and ERP order sync. Configured for INR, UPI (Google Pay, PhonePe, Paytm) and Delhivery from the start. |
| Automate | Quotes, approvals, credit, statements and notifications. |
| Expand | Dealer and sales-rep apps, analytics and new territories. Reviewed against how Okhla customers actually buy. |
We track order-entry time, share of orders placed online, order accuracy, days sales outstanding, repeat-order frequency and sales-rep productivity on a live dashboard from day one, so Okhla results are visible, not promised.
Working with our team from Okhla
Our team covers UTC+5:30 — the same clock as our engineers in India — through three 8-hour shifts, so a Okhla client always reaches someone during the local working day.
Project communication is in English; storefront content can be produced in Hindi, English and Punjabi. You get a named lead, direct engineer access and an NDA if you ask.
Our head office is in Chhapi, Gujarat, with an office in Hyderabad and representation in Nigeria, South Africa, Ethiopia and Zambia; Okhla clients are served remotely with on-site workshops when the project needs them.
