Why Delhi businesses are investing in B2B and wholesale portals
Delhi is a megacity and union territory of india, home to about 26 million people, and one of the markets in Delhi, India where we build B2B and wholesale portals.
Across Delhi, the economy is shaped by government, wholesale trade (Chandni Chowk, Sadar Bazar), services, startups and one of India's richest consumer markets, with New Delhi as the state capital.
India has more than 6 crore (60 million) MSMEs registered on the Udyam portal (Ministry of MSME). India has the world's largest real-time payments system in UPI and one of the fastest-growing online shopper bases, increasingly from tier-2 and tier-3 cities. Businesses that own their store — with UPI, COD, regional languages and WhatsApp updates — build loyal customers instead of renting them from marketplaces.
For a business in Delhi, the opportunity is to own the customer relationship: your own B2B ordering portal keeps your margin, your data and your brand, while marketplaces and social channels become additional sales routes instead of the only one.
Local details we build into every Delhi project
Conversion in Delhi depends on small local signals — the right currency, the right words and the right payment and courier names.
Currency and pricing
The store speaks Indian rupee: INR amounts from product page to invoice, so Delhi buyers never convert in their heads.
Language and content
Content can be produced in Hindi, English and Punjabi, so a Delhi customer reads the store in the language they use at home.
Local trust signals
Trust is local: familiar names such as UPI (Google Pay, PhonePe, Paytm) and RuPay, Visa and Mastercard cards and Delhivery sit next to the buy button.
Domain, phone and contact
A .in domain (or your own) builds local trust and search relevance. Click-to-call and WhatsApp buttons use the +91 calling code so customers reach you without dialling errors.
A B2B ordering portal built around your Delhi business
Your B2B ordering portal is planned, designed and coded for your business model — not adapted from someone else's — and it can ship with a customer or staff mobile app on day one.
In Delhi we typically work with wholesalers, FMCG distributors, industrial suppliers and electrical and hardware traders, and with sellers in categories such as mobiles and electronics, fashion and ethnic wear, beauty and personal care and groceries and FMCG that have strong online demand across India.
Before any commitment you get a free requirements meeting, a demo built on your use case and a proposal priced to your budget.
Features of your B2B ordering portal in Delhi
These are the building blocks of a B2B ordering portal. We scope them with you, so you pay for what your Delhi operation needs.
Business accounts
Registration, KYC and approval, company hierarchies, branches, buyers and approvers with their own permissions. Shipping rules can use Delhivery, Blue Dart and Shiprocket as well as your own delivery staff in Delhi.
Contract pricing
Price lists by customer, group or territory, quantity slabs, pack sizes, minimum order values and negotiated rates. Stock can be held in Delhi or anywhere in Delhi, with pickup and local-delivery options where they make sense.
Quick and bulk ordering
SKU-code entry, spreadsheet upload, saved lists, re-order from history and scheduled repeat orders. Revenue reports by product, repeat buyer and delivery area of Delhi guide stock and marketing decisions.
Quotes and approvals
Request-for-quotation, counter-offers, purchase-order upload and multi-level approval before submission. Pages, search filters and wording are tuned to how people in Delhi look for products, in Hindi and English if your audience needs it.
Credit and payments
Online payment, credit limits, pay-later terms, outstanding statements and payment reminders where approved. Product data imports from your existing sheets or ERP, so Delhi teams do not re-type thousands of items.
Sales-team tools
Order on behalf of customers, territory assignment, visit notes and performance dashboards for representatives. Checkout is configured for UPI (Google Pay, PhonePe, Paytm), RuPay, Visa and Mastercard cards and net banking.
Payments customers in Delhi expect
Checkout is where most online sales are won or lost. In India, customers expect to pay with UPI (Google Pay, PhonePe, Paytm), RuPay, Visa and Mastercard cards and net banking, and many also look for cash on delivery, EMI and cardless EMI and wallets and UPI AutoPay for subscriptions.
Gateway selection depends on your category and merchant approval; we connect the provider, reconcile payments, automate retries and refunds, and never store raw card data. Prices, taxes and refunds appear in Indian rupee (INR), with GST-ready invoices.
- Cash on delivery
- UPI (Google Pay, PhonePe, Paytm)
- Wallets and UPI AutoPay for subscriptions
- Net banking
- EMI and cardless EMI
- RuPay, Visa and Mastercard cards
Fulfilment options for Delhi orders
Your B2B ordering portal can book shipments and share tracking with Delhivery, Blue Dart, Shiprocket, DTDC, Xpressbees, Ecom Express and India Post, or route orders to your own riders and stores across Delhi.
We set up shipping zones, cut-off times, free-shipping thresholds, cash-collection rules and returns so the promise on the product page matches what your team can deliver.
Selling online legally in Delhi
On tax: India levies GST, rationalised in September 2025 into main slabs of 5% and 18% with a 40% rate for select goods; e-commerce operators collect TCS, and e-invoicing and e-way bills apply above set thresholds.
Businesses registered in Delhi carry GST state code 07 in their GSTIN, and intra-state sales are billed as CGST + SGST while sales to other states are billed as IGST.
Customer data is handled with the Digital Personal Data Protection Act 2023 and the DPDP Rules 2025, alongside the IT Act 2000 in mind, and the storefront follows the Consumer Protection (E-Commerce) Rules 2020, which require seller details, country of origin, grievance officers and clear return and refund policies, plus the Legal Metrology rules on product labelling.
Controls we implement include compliant invoices, consent capture, policy pages, restricted staff access and audit trails. Please confirm the final legal and tax position with a local adviser in Delhi.
Marketplaces vs. your own B2B ordering portal in Delhi
Amazon.in, Flipkart and Meesho are where many shoppers in Delhi start, which is why sellers list there. The trade-off is commission, limited branding and rules the platform can change overnight.
NNT Mart gives you a channel you own: your domain, your customer list, your pricing and your brand. Where it helps, we connect product feeds and orders from marketplaces so stock stays in sync and your team works from one dashboard.
Who we build for in Delhi
Popular online categories in India include mobiles and electronics, fashion and ethnic wear, beauty and personal care, groceries and FMCG, home and kitchen and B2B industrial supplies. In Delhi, we most often build B2B and wholesale portals for:
Wholesalers
For wholesalers, we usually start with contract pricing, then add ERP (SAP, Oracle, Microsoft Dynamics, Tally, Zoho) once orders are flowing.
FMCG distributors
Catalogue, pricing and fulfilment rules designed for FMCG distributors in Delhi, connected to the systems you already use.
Industrial suppliers
Industrial suppliers get quick and bulk ordering plus credit and payments workflows tailored to their operations.
Electrical and hardware traders
We map how electrical and hardware traders sell today and digitise it end to end — from enquiry and order to payment, dispatch and repeat purchase.
Medical and institutional suppliers
For medical and institutional suppliers, we usually start with sales-team tools, then add credit and payment gateways once orders are flowing.
Dealer networks
Catalogue, pricing and fulfilment rules designed for dealer networks in Delhi, connected to the systems you already use.
Android and iOS apps for your Delhi business
In Delhi, shoppers browse on phones first. A dealer and sales-representative app lets buyers re-order in seconds, scan products, check statements and receive scheme announcements, while reps take orders at the counter even with patchy connectivity.
One backend serves the website and the apps, and the apps ship under your own Google Play and App Store accounts — so what you change once appears everywhere.
Push notifications can be timed to UTC+5:30 so offers reach Delhi customers when they are awake, and the interface can run in Hindi and English.
- WhatsApp and SMS notifications
- Logistics and freight partners
- Accounting and e-invoicing
- Warehouse and inventory systems
- Credit and payment gateways
- BI and reporting tools
- CRM and lead management
- ERP (SAP, Oracle, Microsoft Dynamics, Tally, Zoho)
Integrations above are examples; we connect any system that offers a suitable API, database access or approved import and export process.
How we phase your B2B ordering portal
We launch the journeys that create value first, then add depth. A typical roadmap for a B2B ordering portal in Delhi:
| Phase | What goes live |
|---|---|
| Launch portal | Accounts, contract pricing, catalogue, ordering and ERP order sync. Configured for INR, UPI (Google Pay, PhonePe, Paytm) and Delhivery from the start. |
| Automate | Quotes, approvals, credit, statements and notifications. |
| Expand | Dealer and sales-rep apps, analytics and new territories. Reviewed against how Delhi customers actually buy. |
We track order-entry time, share of orders placed online, order accuracy, days sales outstanding, repeat-order frequency and sales-rep productivity on a live dashboard from day one, so Delhi results are visible, not promised.
Time zones, language and support
Delhi runs on UTC+5:30, the same clock as our engineering team in India. With three 8-hour shifts we are available 24×7, so meetings, demos and urgent fixes happen in your working hours.
We work in English and can deliver storefront content in Hindi, English and Punjabi. NDAs are signed on request, and you get a named project lead plus direct access to the engineers building your B2B ordering portal.
Our head office is in Chhapi, Gujarat, with an office in Hyderabad and representation in Nigeria, South Africa, Ethiopia and Zambia; Delhi clients are served remotely with on-site workshops when the project needs them.
