Why New Delhi businesses are investing in B2B and wholesale portals
New Delhi is a capital city of india, where around 250,000 people live and shop, and one of the markets in Delhi, India where we build B2B and wholesale portals.
National capital and government district — a business base that increasingly wants to sell online rather than through calls, messages and spreadsheets.
Across Delhi, the economy is shaped by government, wholesale trade (Chandni Chowk, Sadar Bazar), services, startups and one of India's richest consumer markets.
India has more than 6 crore (60 million) MSMEs registered on the Udyam portal (Ministry of MSME). India has the world's largest real-time payments system in UPI and one of the fastest-growing online shopper bases, increasingly from tier-2 and tier-3 cities. Businesses that own their store — with UPI, COD, regional languages and WhatsApp updates — build loyal customers instead of renting them from marketplaces.
Shoppers and trade buyers in New Delhi already compare options on their phones; a B2B ordering portal that loads fast, shows accurate stock and accepts UPI (Google Pay, PhonePe, Paytm) turns that research into orders.
Localised for New Delhi, not translated into it
Conversion in New Delhi depends on small local signals — the right currency, the right words and the right payment and courier names.
Currency and pricing
The store speaks Indian rupee: INR amounts from product page to invoice, so New Delhi buyers never convert in their heads.
Language and content
Storefront copy, product pages and emails can run in Hindi, English and Punjabi, with local date and number formats.
Local trust signals
Trust is local: familiar names such as UPI (Google Pay, PhonePe, Paytm) and RuPay, Visa and Mastercard cards and Delhivery sit next to the buy button.
Domain, phone and contact
Using .in where it suits you signals a local business to shoppers and search engines. Contact buttons are pre-set with +91, so a customer in New Delhi taps once to call or message.
Designed to your requirements, not a template
Whatever your business sells in New Delhi, N&T Software designs and develops the B2B ordering portal and the matching mobile app exactly to your requirements — your catalogue, your prices, your payment and delivery rules.
In New Delhi we typically work with wholesalers, FMCG distributors, industrial suppliers and electrical and hardware traders, and with sellers in categories such as mobiles and electronics, fashion and ethnic wear, beauty and personal care and groceries and FMCG that have strong online demand across India.
We start with a requirements meeting, show you a working demo within 24 hours, and only then propose scope, milestones and budget.
Core modules we build for New Delhi clients
These are the building blocks of a B2B ordering portal. We scope them with you, so you pay for what your New Delhi operation needs.
Business accounts
Registration, KYC and approval, company hierarchies, branches, buyers and approvers with their own permissions. Bulk import and sync tools mean the New Delhi team never re-keys stock, prices or descriptions by hand.
Contract pricing
Price lists by customer, group or territory, quantity slabs, pack sizes, minimum order values and negotiated rates. Customers in New Delhi can pay with UPI (Google Pay, PhonePe, Paytm), RuPay, Visa and Mastercard cards and net banking, with receipts and refunds handled in the same admin.
Quick and bulk ordering
SKU-code entry, spreadsheet upload, saved lists, re-order from history and scheduled repeat orders. Delivery can be booked through Delhivery, Blue Dart and Shiprocket or dispatched by your own riders around New Delhi.
Quotes and approvals
Request-for-quotation, counter-offers, purchase-order upload and multi-level approval before submission. Inventory can sit in New Delhi, in a partner warehouse or across Delhi, with click-and-collect where customers want it.
Credit and payments
Online payment, credit limits, pay-later terms, outstanding statements and payment reminders where approved. Dashboards break sales down by product, customer and neighbourhood of New Delhi, so you see what to promote.
Sales-team tools
Order on behalf of customers, territory assignment, visit notes and performance dashboards for representatives. Pages, search filters and wording are tuned to how people in New Delhi look for products, in Hindi and English if your audience needs it.
Getting paid online in New Delhi
Shoppers in New Delhi rarely abandon a cart over price alone — they leave when their usual method is missing. Here that means UPI (Google Pay, PhonePe, Paytm), RuPay, Visa and Mastercard cards and net banking, then cash on delivery, EMI and cardless EMI and wallets and UPI AutoPay for subscriptions.
We integrate suitable gateways and providers for your business category and merchant eligibility, handle payment status, failed-payment retries and refunds, and keep sensitive card data with the provider rather than on your servers. All amounts are shown in Indian rupee (INR) with GST-ready invoices.
- EMI and cardless EMI
- Net banking
- Cash on delivery
- Wallets and UPI AutoPay for subscriptions
- RuPay, Visa and Mastercard cards
- UPI (Google Pay, PhonePe, Paytm)
Shipping, couriers and local delivery in New Delhi
Your B2B ordering portal can book shipments and share tracking with Delhivery, Blue Dart, Shiprocket, DTDC, Xpressbees, Ecom Express and India Post, or route orders to your own riders and stores across New Delhi.
We set up shipping zones, cut-off times, free-shipping thresholds, cash-collection rules and returns so the promise on the product page matches what your team can deliver.
Rules New Delhi sellers must respect online
Tax basics: India levies GST, rationalised in September 2025 into main slabs of 5% and 18% with a 40% rate for select goods; e-commerce operators collect TCS, and e-invoicing and e-way bills apply above set thresholds.
Businesses registered in Delhi carry GST state code 07 in their GSTIN, and intra-state sales are billed as CGST + SGST while sales to other states are billed as IGST.
Customer data is handled with the Digital Personal Data Protection Act 2023 and the DPDP Rules 2025, alongside the IT Act 2000 in mind, and the storefront follows the Consumer Protection (E-Commerce) Rules 2020, which require seller details, country of origin, grievance officers and clear return and refund policies, plus the Legal Metrology rules on product labelling.
We build the technical controls — tax-inclusive pricing, compliant invoices, consent banners, terms and return pages, data-access roles and audit logs. We are not a law firm, so final legal and tax positions should be confirmed with your own adviser in Delhi.
Owning your channel in India
For a New Delhi business, Amazon.in, Flipkart, Meesho and Myntra are useful shop windows — but fees, ranking changes and shared customer data limit how far you can grow on them alone.
NNT Mart gives you a channel you own: your domain, your customer list, your pricing and your brand. Where it helps, we connect product feeds and orders from marketplaces so stock stays in sync and your team works from one dashboard.
Industries in New Delhi we work with
Popular online categories in India include mobiles and electronics, fashion and ethnic wear, beauty and personal care, groceries and FMCG, home and kitchen and B2B industrial supplies. National capital and government district — which shapes what local businesses need online. In New Delhi, we most often build B2B and wholesale portals for:
Wholesalers
Wholesalers get business accounts plus quick and bulk ordering workflows tailored to their operations.
FMCG distributors
We map how FMCG distributors sell today and digitise it end to end — from enquiry and order to payment, dispatch and repeat purchase.
Industrial suppliers
For industrial suppliers, we usually start with quotes and approvals, then add CRM and lead management once orders are flowing.
Electrical and hardware traders
Catalogue, pricing and fulfilment rules designed for electrical and hardware traders in New Delhi, connected to the systems you already use.
Medical and institutional suppliers
Medical and institutional suppliers get credit and payments plus business accounts workflows tailored to their operations.
Dealer networks
We map how dealer networks sell today and digitise it end to end — from enquiry and order to payment, dispatch and repeat purchase.
Add a mobile app for New Delhi customers
A dealer and sales-representative app lets buyers re-order in seconds, scan products, check statements and receive scheme announcements, while reps take orders at the counter even with patchy connectivity.
One backend serves the website and the apps, and the apps ship under your own Google Play and App Store accounts — so what you change once appears everywhere.
Push notifications can be timed to UTC+5:30 so offers reach New Delhi customers when they are awake, and the interface can run in Hindi and English.
- Logistics and freight partners
- BI and reporting tools
- ERP (SAP, Oracle, Microsoft Dynamics, Tally, Zoho)
- Credit and payment gateways
- Accounting and e-invoicing
- CRM and lead management
- WhatsApp and SMS notifications
- Warehouse and inventory systems
Integrations above are examples; we connect any system that offers a suitable API, database access or approved import and export process.
A phased launch plan for New Delhi
Value first, depth later. For a B2B ordering portal serving New Delhi, the usual sequence looks like this:
| Phase | What goes live |
|---|---|
| Launch portal | Accounts, contract pricing, catalogue, ordering and ERP order sync. Configured for INR, UPI (Google Pay, PhonePe, Paytm) and Delhivery from the start. |
| Automate | Quotes, approvals, credit, statements and notifications. |
| Expand | Dealer and sales-rep apps, analytics and new territories. Reviewed against how New Delhi customers actually buy. |
We track order-entry time, share of orders placed online, order accuracy, days sales outstanding, repeat-order frequency and sales-rep productivity on a live dashboard from day one, so New Delhi results are visible, not promised.
Support hours and communication for New Delhi
New Delhi runs on UTC+5:30, the same clock as our engineering team in India. With three 8-hour shifts we are available 24×7, so meetings, demos and urgent fixes happen in your working hours.
Project communication is in English; storefront content can be produced in Hindi, English and Punjabi. You get a named lead, direct engineer access and an NDA if you ask.
Our head office is in Chhapi, Gujarat, with an office in Hyderabad and representation in Nigeria, South Africa, Ethiopia and Zambia; New Delhi clients are served remotely with on-site workshops when the project needs them.
