Why Hanoi businesses are investing in B2B and wholesale portals
Hanoi is a capital and centrally-governed city of vietnam, where around 8.7 million people live and shop, and one of the markets in Vietnam where we build B2B and wholesale portals.
The local economy is driven by government, banks and tech companies, and commercial activity concentrates around Cau Giay, Hoan Kiem and Hoa Lac Hi-Tech Park.
Logistics are supported by Noi Bai Airport, which matters when you promise customers fast delivery.
Vietnam is one of the fastest-growing e-commerce markets in Asia, driven by young urban shoppers. Cash on delivery remains common, but QR and wallet payments are rising quickly.
That is why more companies in Hanoi are moving from phone, WhatsApp and spreadsheet orders to a proper B2B ordering portal — one place where products, prices, payments, orders and customers are managed together.
What makes a Hanoi store feel local
A store that works in Hanoi respects local habits as well as local law. These are the details we configure first.
Currency and pricing
Prices, taxes, shipping and refunds are shown in Vietnamese đồng (VND), formatted the way Hanoi customers read them.
Language and content
Storefront copy, product pages and emails can run in Vietnamese, with local date and number formats.
Local trust signals
Trust is local: familiar names such as cash on delivery and MoMo and Vietnam Post (VNPost) sit next to the buy button.
Domain, phone and contact
A .vn domain (or your own) builds local trust and search relevance. Click-to-call and WhatsApp buttons use the +84 calling code so customers reach you without dialling errors.
Talent and partners nearby
With Hanoi University of Science and Technology close by, finding people to manage catalogues, content and support after launch is realistic in Hanoi.
Custom-built for how you sell in Hanoi
Hanoi businesses tell us what they sell and how they want to sell it; our engineers turn that into a custom B2B ordering portal, an admin system and a mobile app shaped around their operations.
Typical clients include FMCG distributors, industrial suppliers, electrical and hardware traders and medical and institutional suppliers. Categories that sell especially well online in Vietnam — fashion, beauty, electronics and mother and baby — get catalogue structures and filters designed for them.
Before any commitment you get a free requirements meeting, a demo built on your use case and a proposal priced to your budget.
Features of your B2B ordering portal in Hanoi
Each module below is configured — or custom-developed — to your requirements. You choose what launches first and what follows in later phases.
Business accounts
Registration, KYC and approval, company hierarchies, branches, buyers and approvers with their own permissions. Payment steps are built around cash on delivery, MoMo and ZaloPay, the options shoppers here already trust.
Contract pricing
Price lists by customer, group or territory, quantity slabs, pack sizes, minimum order values and negotiated rates. Delivery can be booked through Vietnam Post (VNPost), Giao Hàng Nhanh (GHN) and Giao Hàng Tiết Kiệm (GHTK) or dispatched by your own riders around Hanoi.
Quick and bulk ordering
SKU-code entry, spreadsheet upload, saved lists, re-order from history and scheduled repeat orders. Inventory can sit in Hanoi, in a partner warehouse or across Vietnam, with click-and-collect where customers want it.
Quotes and approvals
Request-for-quotation, counter-offers, purchase-order upload and multi-level approval before submission. Reports show which products, customers and areas of Hanoi drive revenue.
Credit and payments
Online payment, credit limits, pay-later terms, outstanding statements and payment reminders where approved. Storefront language, imagery and navigation are set up for Hanoi shoppers and available in Vietnamese.
Sales-team tools
Order on behalf of customers, territory assignment, visit notes and performance dashboards for representatives. Bulk import and sync tools mean the Hanoi team never re-keys stock, prices or descriptions by hand.
Getting paid online in Hanoi
Checkout is where most online sales are won or lost. In Vietnam, customers expect to pay with cash on delivery, MoMo and ZaloPay, and many also look for VNPay QR, bank transfer (Napas 247) and Visa and Mastercard.
Gateway selection depends on your category and merchant approval; we connect the provider, reconcile payments, automate retries and refunds, and never store raw card data. Prices, taxes and refunds appear in Vietnamese đồng (VND).
For Hanoi customers ordering from Cau Giay, Hoan Kiem and Hoa Lac Hi-Tech Park, cash-on-delivery and pay-on-pickup rules can be set per delivery zone.
- Cash on delivery
- VNPay QR
- ZaloPay
- Bank transfer (Napas 247)
- Visa and Mastercard
- MoMo
Delivery and fulfilment from Hanoi
Your B2B ordering portal can book shipments and share tracking with Vietnam Post (VNPost), Giao Hàng Nhanh (GHN), Giao Hàng Tiết Kiệm (GHTK), Viettel Post, J&T Express and Ninja Van, or route orders to your own riders and stores across Hanoi.
Delivery rules can price by distance, weight, postcode or zone, offer same-day slots in dense areas, and switch on pickup points or click-and-collect where customers prefer them.
Connectivity in the area — Noi Bai Airport — makes regional and national dispatch from Hanoi practical.
Rules Hanoi sellers must respect online
On tax: Vietnam VAT is 10% standard, temporarily reduced to 8% for many goods, and e-commerce platforms withhold tax for household sellers from July 2025.
On privacy we design around Decree 13/2023 on Personal Data Protection and the Personal Data Protection Law taking effect in 2026; on consumer rights the store reflects the Law on Protection of Consumer Rights 2023 and Decree 85/2021 on e-commerce, which requires website notification to the MOIT.
Our job is the engineering: price display with tax, invoice numbering, cookie and marketing consent, return and terms pages, role-based access and logs. Legal and tax conclusions stay with your own adviser in Vietnam.
Owning your channel in Vietnam
Shopee, TikTok Shop and Lazada are where many shoppers in Hanoi start, which is why sellers list there. The trade-off is commission, limited branding and rules the platform can change overnight.
NNT Mart gives you a channel you own: your domain, your customer list, your pricing and your brand. Where it helps, we connect product feeds and orders from marketplaces so stock stays in sync and your team works from one dashboard.
Industries in Hanoi we work with
Popular online categories in Vietnam include fashion, beauty, electronics, mother and baby, groceries and home. Local demand in Hanoi is shaped by government, banks and tech companies, so we often design catalogues and B2B ordering around those sectors. In Hanoi, we most often build B2B and wholesale portals for:
Wholesalers
Wholesalers get business accounts plus quick and bulk ordering workflows tailored to their operations.
FMCG distributors
We map how FMCG distributors sell today and digitise it end to end — from enquiry and order to payment, dispatch and repeat purchase.
Industrial suppliers
For industrial suppliers, we usually start with quotes and approvals, then add CRM and lead management once orders are flowing.
Electrical and hardware traders
Catalogue, pricing and fulfilment rules designed for electrical and hardware traders in Hanoi, connected to the systems you already use.
Medical and institutional suppliers
Medical and institutional suppliers get credit and payments plus business accounts workflows tailored to their operations.
Dealer networks
We map how dealer networks sell today and digitise it end to end — from enquiry and order to payment, dispatch and repeat purchase.
Mobile commerce in Hanoi
A dealer and sales-representative app lets buyers re-order in seconds, scan products, check statements and receive scheme announcements, while reps take orders at the counter even with patchy connectivity.
One backend serves the website and the apps, and the apps ship under your own Google Play and App Store accounts — so what you change once appears everywhere.
Push notifications can be timed to UTC+7 so offers reach Hanoi customers when they are awake, and the interface can run in Vietnamese.
- BI and reporting tools
- CRM and lead management
- Warehouse and inventory systems
- Accounting and e-invoicing
- WhatsApp and SMS notifications
- Credit and payment gateways
- ERP (SAP, Oracle, Microsoft Dynamics, Tally, Zoho)
- Logistics and freight partners
Integrations above are examples; we connect any system that offers a suitable API, database access or approved import and export process.
A phased launch plan for Hanoi
We launch the journeys that create value first, then add depth. A typical roadmap for a B2B ordering portal in Hanoi:
| Phase | What goes live |
|---|---|
| Launch portal | Accounts, contract pricing, catalogue, ordering and ERP order sync. Configured for VND, cash on delivery and Vietnam Post (VNPost) from the start. |
| Automate | Quotes, approvals, credit, statements and notifications. |
| Expand | Dealer and sales-rep apps, analytics and new territories. Reviewed against how Hanoi customers actually buy. |
We track order-entry time, share of orders placed online, order accuracy, days sales outstanding, repeat-order frequency and sales-rep productivity on a live dashboard from day one, so Hanoi results are visible, not promised.
Working with our team from Hanoi
Our team covers UTC+7 — 1h 30m ahead of India (IST) — through three 8-hour shifts, so a Hanoi client always reaches someone during the local working day.
Project communication is in English; storefront content can be produced in Vietnamese. You get a named lead, direct engineer access and an NDA if you ask.
Our head office is in Chhapi, Gujarat, with an office in Hyderabad and representation in Nigeria, South Africa, Ethiopia and Zambia; Hanoi clients are served remotely with on-site workshops when the project needs them.
