Why a shopping app makes sense for Lomé
Lomé is a capital and largest city of togo, with a population of roughly 2.2 million, and one of the markets in Togo where we build mobile commerce apps.
Key sectors include port logistics, transit trade, banking, textiles and services, with business districts such as the Grand Marché, Kodjoviakopé and the Port of Lomé.
Logistics are supported by Gnassingbé Eyadéma International Airport and the Port of Lomé, which matters when you promise customers fast delivery.
Togo’s Lomé port and the famed Grand Marché textile traders make it a regional trade hub, while T-Money and Flooz are lifting mobile commerce. Wholesale and retail sellers benefit from digital catalogues.
For a business in Lomé, the opportunity is to own the customer relationship: your own shopping app keeps your margin, your data and your brand, while marketplaces and social channels become additional sales routes instead of the only one.
What makes a Lomé store feel local
A store that works in Lomé respects local habits as well as local law. These are the details we configure first.
Currency and pricing
Everything a Lomé shopper sees — price, tax, delivery fee, refund — is in XOF, written the local way.
Language and content
Content can be produced in French, Ewe and Kabiyé, so a Lomé customer reads the store in the language they use at home.
Local trust signals
Badges for Flooz (Moov Money) and T-Money, La Poste du Togo delivery and clear return terms reassure first-time buyers in Lomé.
Domain, phone and contact
Using .tg where it suits you signals a local business to shoppers and search engines. Contact buttons are pre-set with +228, so a customer in Lomé taps once to call or message.
Talent and partners nearby
Lomé draws on University of Lomé, which means plenty of local staff, interns and technology partners to run the store after launch.
Designed to your requirements, not a template
We do not hand Lomé businesses a ready-made theme: we study how you sell, then build the online platform and Android/iOS app your customers and staff actually need.
In Lomé we typically work with retail brands, grocery and pharmacy chains, restaurants and cloud kitchens and distributors with dealer networks, and with sellers in categories such as textiles and fashion, phones and electronics, agri-products and cosmetics that have strong online demand in Togo.
We start with a requirements meeting, show you a working demo within 24 hours, and only then propose scope, milestones and budget.
Core modules we build for Lomé clients
Nothing here is fixed: modules are switched on, reshaped or built from scratch around how your Lomé business sells.
Customer shopping app
Browse, search, wish-lists, cart, wallet and UPI or card checkout, order tracking and push offers. Stock can be held in Lomé or anywhere in Togo, with pickup and local-delivery options where they make sense.
Dealer and B2B app
Account pricing, quick re-order, statements, schemes and barcode scanning for trade buyers. Dashboards break sales down by product, customer and neighbourhood of Lomé, so you see what to promote.
Delivery partner app
Assigned orders, route navigation, proof of delivery, COD collection and status updates. Storefront language, imagery and navigation are set up for Lomé shoppers and available in French and Ewe.
Store and admin app
Order alerts, stock updates, price changes and sales snapshots for owners and managers. Product data imports from your existing sheets or ERP, so Lomé teams do not re-type thousands of items.
Engagement
Segmented push notifications, deep links, in-app banners, loyalty and referral programmes. Customers in Lomé can pay with Flooz (Moov Money), T-Money and Visa and Mastercard, with receipts and refunds handled in the same admin.
Performance and offline
Fast native-feel UI, image caching, offline cart and graceful handling of poor networks. Delivery can be booked through La Poste du Togo, DHL and Aramex or dispatched by your own riders around Lomé.
Who we build for in Lomé
Popular online categories in Togo include textiles and fashion, phones and electronics, agri-products, cosmetics, building materials and food. Local demand in Lomé is shaped by port logistics, transit trade, banking, textiles and services, so we often design catalogues and B2B ordering around those sectors. In Lomé, we most often build mobile commerce apps for:
Retail brands
Retail brands get customer shopping app plus delivery partner app workflows tailored to their operations.
Grocery and pharmacy chains
We map how grocery and pharmacy chains sell today and digitise it end to end — from enquiry and order to payment, dispatch and repeat purchase.
Restaurants and cloud kitchens
For restaurants and cloud kitchens, we usually start with store and admin app, then add Firebase and push messaging once orders are flowing.
Distributors with dealer networks
Catalogue, pricing and fulfilment rules designed for distributors with dealer networks in Lomé, connected to the systems you already use.
D2C start-ups
D2C start-ups get engagement plus customer shopping app workflows tailored to their operations.
Marketplace operators
We map how marketplace operators sell today and digitise it end to end — from enquiry and order to payment, dispatch and repeat purchase.
Checkout and payment methods for Lomé
Shoppers in Lomé rarely abandon a cart over price alone — they leave when their usual method is missing. Here that means Flooz (Moov Money), T-Money and Visa and Mastercard, then cash on delivery and bank transfer.
Gateway selection depends on your category and merchant approval; we connect the provider, reconcile payments, automate retries and refunds, and never store raw card data. Prices, taxes and refunds appear in West African CFA franc (XOF).
Zone-based payment rules let you offer different options for the Grand Marché than for outer parts of Lomé.
- T-Money
- Visa and Mastercard
- Cash on delivery
- Bank transfer
- Flooz (Moov Money)
Delivery and fulfilment from Lomé
Your shopping app can book shipments and share tracking with La Poste du Togo, DHL, Aramex, Gozem and Local moto-couriers, or route orders to your own riders and stores across Lomé.
Delivery rules can price by distance, weight, postcode or zone, offer same-day slots in dense areas, and switch on pickup points or click-and-collect where customers prefer them.
Connectivity in the area — Gnassingbé Eyadéma International Airport and the Port of Lomé — makes regional and national dispatch from Lomé practical.
Owning your channel in Togo
Jumia (regional), Facebook Marketplace and local online classifieds are where many shoppers in Lomé start, which is why sellers list there. The trade-off is commission, limited branding and rules the platform can change overnight.
NNT Mart gives you a channel you own: your domain, your customer list, your pricing and your brand. Where it helps, we connect product feeds and orders from marketplaces so stock stays in sync and your team works from one dashboard.
Tax, invoicing and compliance in Togo
On tax: Togo charges 18% VAT, with a simplified regime for small taxpayers.
On privacy we design around Law No. 2019-014 on the protection of personal data, overseen by the IPDCP; on consumer rights the store reflects the Consumer Protection Law and OHADA commercial law.
We build the technical controls — tax-inclusive pricing, compliant invoices, consent banners, terms and return pages, data-access roles and audit logs. We are not a law firm, so final legal and tax positions should be confirmed with your own adviser in Togo.
Add a mobile app for Lomé customers
Every app is published under your own Google Play and Apple developer accounts, with crash reporting, analytics and release management included.
Apps are published under your own developer accounts and share the same backend as your shopping app, so offers, stock and orders are always consistent between web and mobile.
Order alerts, offers and abandoned-cart reminders go out on Lomé time (UTC+0), in French and Ewe if you want.
- Social login
- Barcode and QR scanning
- Commerce APIs and headless backends
- Firebase and push messaging
- Customer support chat
- Maps and location services
- Payment SDKs and wallets
- Analytics and crash reporting
Integrations above are examples; we connect any system that offers a suitable API, database access or approved import and export process.
From first demo to growth in Lomé
Value first, depth later. For a shopping app serving Lomé, the usual sequence looks like this:
| Phase | What goes live |
|---|---|
| MVP app | Core shopping, checkout, order tracking and push notifications. Configured for XOF, Flooz (Moov Money) and La Poste du Togo from the start. |
| Engage | Loyalty, referrals, personalised offers and deep links. |
| Extend | Dealer, delivery and admin apps on the same backend. Reviewed against how Lomé customers actually buy. |
We track app installs and active users, app conversion rate, push-notification click rate, crash-free sessions, store rating and share of revenue from app on a live dashboard from day one, so Lomé results are visible, not promised.
Working with our team from Lomé
Lomé runs on UTC+0, which is 5h 30m behind India (IST). With three 8-hour shifts we are available 24×7, so meetings, demos and urgent fixes happen in your working hours.
We work in English and can deliver storefront content in French. NDAs are signed on request, and you get a named project lead plus direct access to the engineers building your shopping app.
Our head office is in Chhapi, Gujarat, with an office in Hyderabad and representation in Nigeria, South Africa, Ethiopia and Zambia; Lomé clients are served remotely with on-site workshops when the project needs them.
